windows problem help please

Hi all Bob from New Zealand here my wife has a laptop compaq evo n1020v and when started this messages comes up can,t find 'c:\WINDOWS\system32\ashDsp.exe anyone help please

 

Please check carefully....do you mean ashdisp.exe or ashdsp.exe? Do you run Avast anti virus on the laptop?

 

It has avg on it and the message is as follows Windows cannot find 'C:\WINDOWS\system32\ashDsp.exe'. spelt this way

 

sorry system is in small letters how do i delete message now i have found edit button thanks

 

It is likely this is a virus and I am having our Authorized Malware Fighters look in to this. If this is so you will need to work through the Read and Run Me First advice and make a new post with logs attached in the Malware Forum

Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide


Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

 

Hi i tried something i got off an old forum guide here and its made things worse heres a copy of what was on forum
http://majorgeeks.com/Ultimate_Boot_CD_Basic_d4019.html
I havnt been able to get back into virtual memory to fix any ideas Thanks away to pub for a while cheers Bob

Quote:
Originally Posted by ncawk
Click on Start.
Click on Control Panel.
Click on Performance and Maintenance then System (for Windows 2000, just click System).
Click on the Advanced tab
Click on the Settings button under the Performance heading.
Click on the Advanced tab.
Click on the Change button under the Virtual Memory heading.
Select Custom size.
Set both the Initial size and the Maximum size to 0 (zero).
Click on Set.
Click on OK until you are prompted to restart. Restart when prompted.
After the restart finishes, click on Start.
Click on All Programs (just Programs in Windows 2000).
Click on Accessories.
Click on System Tools.
Click on Disk Defragmenter.
Click on Defragment. If you receive a message that the drive does not need to be defragmented, choose to defragment anyway.
Let this finish. Do not perform any other tasks on the system while the defragment is running. It will take a while.
When it is done, it will show you a report. Look for the Total Fragmentation percentage. If it is greater than 5%, click the Defragment button again and let it complete a second time.
Continue to defragment the drive until either the Total Fragmentation drops below 5% or the percentage does not lower beyond the current value.
Close the Disk Defragmenter window.
Click on Start.
Click on Control Panel.
Click on Performance and Maintenance then System (for Windows 2000, just click System).
Click on the Advanced tab
Click on the Settings button under the Performance heading.
Click on the Advanced tab.
Click on the Change button under the Virtual Memory heading.
Select Custom size.
Set the Initial size to 1024 and the Maximum size to 2048.
Click on Set.
Click on OK until you are prompted to restart. Restart when prompted.

 

anyone got an answer to my virtual memory problem please

 

gday bob if you are running windows xp right click on my computer select properties click on advanced tab in the performance section click on settings in the next dialog box click on the advanced tab then down the bottom of the next box is virtual memory click on the change tab i presume this is where you want to go reset back to what was originally there

 

Bob, you have malware

We are unable to help you with any other issues you are experiencing until you work through the advice given in Post #5 of this thread. You then need to start a new thread in the Malware Forum and attach the logs requested in the instructions. Once you have clearance from the Authorized Malware Fighters that your computer is clean, then we will be in a position to address any additional problems. Until then, however, there is no point in doing so as your problems are predominantly malware related.

 

Hi all sorry for delay in reply i have been trying to down load the read and run then transfer it by cd to the other computer which is getting worse with each one i get on it i am trying to get comfix on now but its just so slow and the screen goes dark after a while and i see on the infi it now says its a celeron with 1.60 ghz i thought it was a celeron 160 ghz any avice welcome.:cry

 

Bob, ashDsp.exe is part of Avast and is in C:\Program Files\Avast4 in my system, not in C:\windows\system32. If not Malware as the others suggest, I would uninstall Avast, run CCleaner and re-install Avast. Hope this helps. Bazza

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The problems i am having now are only happening as i am trying to do what is in post 5 and the computer gets slower and slower and also the screen now goes dark and u can see the writing still there but cannot read it

 

Thanks bazza but whats avast

 

Or u just saying oz is avast land compared to nz?

 

My bad. Apologies. My old eyes missed the spelling. Bazza

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