windows update will not turn on after maleware removal. XP

Discussion in 'Software' started by DudeManSpecial, Feb 13, 2014.

  1. DudeManSpecial

    DudeManSpecial Private E-2

    Was directed here from maleware forum. See this post

    Windows xp service pack 2.
    Options for turning on windows update through control panel are grayed out.
    Windows update website stops with an error message. Services automatic update and background intel are both set to auto and are running.

    Thanks in advance.
     
  2. falconattack

    falconattack Command Sergeant Major

  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Windows refuses to update any computer running XP SP2 or earlier. Support for that ended on July 13, 2010. That's why it is grayed out on your computer.
    You need to install SP3 for update to work.
    Download SP3 http://www.microsoft.com/en-us/download/details.aspx?id=24
    and install it for update to work.
    Note: April 8, 2014 is the final date to get updates for XP SP3.
     

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