Windows XP 3 - System Hangs while startup

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by imrankhan.in, Oct 16, 2009.

  1. imrankhan.in

    imrankhan.in Private E-2

    Hi All,
    One day i got an email and just clicked the link inside and all my desktop was full of nude pictures. Immediately I shut the system.
    Next day i started in Safe mode and scanned my system using Norton Antivirus.But did not find any?
    However i restarted my system in normal mode but my system hanged, I repeated this several time but no use any ways i started searching on google and finally landed on Major Geeks.
    I read some of threads which were similar to my case and execued "Run & Read me" process and gathered some logs. therefore please find the same as adviced.
    After running read me process my system no more hanging but to make sure my system is free of virus. Please guide

    Thanks,
    Imran Khan
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    It appears that the cleaning procedure removed your malware. However you have no protection installed right now and you are about 200 database version out of date with Malwarebytes which means you did not update it after installing it.

    You also need to uninstall your old Sun Java version and update as requested in the READ & RUN ME.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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