Windows XP hang loading agp440.sys

Every time I boot the computer I see the Windows XP logo. It disappears and then nothing else appears on the monitor. When I go into safe mode I can t get the computer to boot either. It hangs when loading agp440.sys.

I DONT want to lose the data on the computer. I do have a backup. There is one HD 2 partitions (C & D) I do want the machine to boot up. I think all of the data is on drive D not including email which is on the C drive.
The solution/suggestion found at http://support.microsoft.com/kb/324764 does not work. When I attempt to boot normally I can see the Windows XP banner. The banner vanishes and the screen goes black. I can hear the welcome music but I can't see anything being displayed on the monitor. When I go into Safe Mode the system now hangs at mup.sys the object above agp440.sys.

I tried the solution posted at Microsoft's site,
a. booted computer with the "windows reinstallation cd",
b. ran it in recovery mode (choose option R in the windows recovery console)
c. and ran "chkdsk /r"
Outcome:
CHKDSK found and fixed one or more errors on the volume
d. Typed "exit" and restarted Windows normally.
I see the Windows XP logo. It disappears and then nothing else appears on the monitor. The problem remains. When I attempt to enter safe mode I can t get pass the Mup.sys wont load problem.

I tried:
How to start system restore tool at the command prompt in Windows XP
http://support.microsoft.com/kb/304449
No such luck can t use that since I can t get passed the loading Mup.sys.
I know that if you startup XP from the disk in recovery mode you can move around a little on the hard drive. So I tried to get to the restore executable image but no such luck. After getting myself situated within the directory structure I was able to move to the windows\system32\restore folder then locate rstrui.exe but it didn t do me much good because I couldn t execute the file. My guess is that there are some instructions loaded that are not when in recovery mode.

Overnight I ran the Windows Memory Diags (WMD). No errors were found.
I forgot to mention that I cleaned and reseated the video card before starting the WMD.

System data:
OS: Windows XP SP2
Motherboard: Intel Corporation D865PERL AAC40926-204
Memory: 512 Megabytes
Video Card: RADEON 9000
Monitor: Dell 15.2

 

You will see that it is the video card driver that is causing the problem, and I tried finding your motherboard, but only found similar on intel,s site, but I was looking to see if you had on-board video available, as well as agp, but could not verify that . If you had, then going into Bios and choosing pci, instead of agp , would have got you back into Windows.
Unless I found the wrong reference, you don't have on-board graphics to switch to.
So, I would suggest that , if you have another (any video card that works) to replace yours temporarily, so that Windows will not load that driver, to get into Windows, then remove the driver from Windows.

 

Thanks baklogic for replying! :cool
I am going to buy an inexpensive video card just to get me through this (fingers cross ) I love going to computer row! I will let you know the results.

Thanks!

 

Hey baklogic!

I went out and picked up a new AGP video card and dropped it into the box. I still have the same problem. I even enabled agp440.sys thinking that it may need it. I was wrong.

I checked the BIOS to see if there was a way to switch from AGP to PCI. I can! In the BIOS I found where I can choose between PCI or AGP. I selected PCI and was able to boot up the computer!

Later on I will put back the original video card and see if that will work. I hope so since the card thats in there is not expensive. It is not a good model.

Thank you for all of your help!
Cheers!

 

Glad to see it worked, using a cheap card.
The black screen is a problem with pci-e cards, and that was why I wanted to see if you had on-board vga, as changing it fixes the problem with pci-e cards, when on-board vga is also available.

 

Baklogic,

When I reinstalled the original video card. Turn the computer on the lockups reappeared. I remove the old video card and reinstalled the new cheap video card ($40.00 CAD) Again the computer works perfectly. :cool I won't be installing the old card again!

I learned so much!

All thats left is to install the driver for my new monitor. I hope that is not going to be to difficult.

Many thanks!
Elton