Windows XP keeps closing pages to send error reports...

Capt' Jack ....you own an island buy another 'puter, matey.

Alright, that was just to hard to resist ....now, go to event viewer and look for errors in system and applications ...post the error codes.

Then do an online scan http://www.activescan.com

 

Sweeeetttt ....me hartie (sp?) and we're a couple of weeks past "talk like a pirate week" ....but what the hey ....

http://www.eventid.net

good link to investigate error codes....your's is refering to a service control manager ...

control panel / admin tools / event viewer .....usually errors will show in system and applications ....check in applications also.

Were you able to run the active scan?

 

You have some cr*p on there ....do this:
Bitdefender agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files. Once Bitdefender completes the scan:

Click-on the Detected Problems tab. Then select Click here to export the scan report

When the window comes up to save the report, change the Save as type: box to Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click save. This will save a file named bdscan.txt in whatever folder you are currently in when you save the file (take notice of where you are at so you can find it later). This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.

http://www.bitdefender.com/scan8/ie.html

It will take some time .....

You should also have this program to clean out the cr*p on your computer:


CCleaner:
http://www.majorgeeks.com/CCleaner_d4191.html

Run both the cleaner and the issues (make the backup when prompted when running the issues.)

 

Yes ....save as a text file ....the ccleaner backup is for issues ( cleaning out the dead reg files ...which is why you need to keep the back up for a while.)

 

Possibly ....but I will probably direct you to post the results in the malware section ...if you have looked at the read and run first ...then what ever is left will be handled my those guys ...have patience, they do it on volunteer type basis and take things in order, so don't keep bumping (reposting) out of impatience ...it will only throw you back to the end of the line.
Read and run first - Malware section
http://forums.majorgeeks.com/showthread.php?t=35407

 

Aye, Cap't ....be sure to read the section on staying malware free ...and if you do exactly as told in the read and run first ....and post the asked for logs ...they can check them and give you a thumbs up (or down, but lets hope not).