Windows XP restore Virus

Most of the time, Windows Update problems are not due to malware, but malware can cause problems with it. You should see the below for your error code:

http://support.microsoft.com/kb/883821

Also see: http://support.microsoft.com/Default.aspx?kbid=883822

Problem with Office may also not be due to malware and reinstall issues would need to be dsicussed in the Software Forum.


However if you wish to clearly determine if any remaining malware is the cause of your problems then you need to run the below:

READ & RUN ME FIRST. Malware Removal Guide

 

No point because we will have a HJT log to look at once you have finished running all of the other requested procedures, which Chaslang linked you to in post #2. Just a HJT log will not help us to help you, we need more information that that.

 

Yes and there as is quite typical, there is no malware showing in the HJT log. This is one of many reasons we state not to post them. They are not that useful.

Did you goto the links that I gave you from Microsoft? If they did not help then you need to follow the instructions in our cleaning procedure in order for us to properly analyze your PC.