Windows XP Update deleted(?) Ethernet Drivers

Discussion in 'Software' started by RockinRoll, Aug 12, 2010.

  1. RockinRoll

    RockinRoll Private E-2

    Hi,

    Last night I was using both Green Browser (it uses IE's engine) and Firefox without an issue. I shut down the system and booted up this morning and the Windows Update icon popped up and said there are updates for your computer.

    I went ahead and installed them. When it rebooted the Malicious Software Removal Tool found a couple "viruses": TrojanWinNT/Bubnix.J & VirTool/WinNT:CutWail.L

    It said that it removed them successfully. I rebooted and then fired up Green Browser and FF and I had no connection. I checked the DSL modem, my mom's computer, both were working fine and she has a net connection.

    I check Device Manager and everything (about 6 entries) under Network adapters was non-functioning. I tried to update the drivers and I got a message that said they were all missing or corrupt.

    I ran the Add Hardware Wizard and it found the devices but asked for SP3 on CD, which I don't have.

    I ran System Restore but the only point available was this morning. Odd because I've manually run it recently. It wouldn't let me go back a day nor a month. I ran it anyway but it didn't fix the connection issue.

    I didn't know what else to do so I reinstalled XP from the CD and it fixed the connection problem. The odd thing is that Device Manager now has only one device under Network adapters: Intel PRO/100 VE Network Connection

    I fired up Green Browser and it wouldn't connect. I tried Firefox and it works fine.

    I guessed that GB needed a newer IE engine to function and clicked on Windows Update to download it (and the newest Service Pack, 3 I think?) and got this:

    "The requested look up key was not found in any activation context." I guess that mean IE got dumped?

    I'm about to go here: http://support.microsoft.com/ and find them manually, but I wanted to get some input before.

    I'm not sure what the name of the current update was that screwed up the computer, so I guess I can check that by date and make sure I don't install it. Yes/No?

    I also don't know if it was just a coincidence that the drivers were corrupted or deleted, or if it was a result of the viruses or a bug in the Malicious Software Removal Tool. Any thoughts?

    I checked the board and I didn't see that anybody else had the same issue after installing the update, so I guess it a coincidence, aye?

    Is there anything else that I ought to do before or after the updates? I just created a restore point.

    By the way I've been running SuperAntiSpyWare v4.41.1000 and somehow still got the viruses.
     
  2. rustyjack

    rustyjack MajorGeek

    Me thinks you may have already had the malicious goods before the updates so personally i'd click this link http://forums.majorgeeks.com/showthread.php?t=208809 and start from there before you do anything else and then repost into malware section with the requested logs !
     
  3. RockinRoll

    RockinRoll Private E-2

    Thanks. I'll head over there and get started.
     

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