windows xp

cheryllcw · Sep 3, 2008

I am having a problem with when I log off a user. My screen goes blank and doesn't go to the windows user screen to logon to another user. If I do switch user it works fine but not if I log off another user. Please help.

Doc13% · Sep 3, 2008

after doing a bit of searching i found this:

If you use Windows XP and have multiple user profile on the same computer, you may experience an issue whereby when a user logs off and the screen will go blank for a long time before it goes back to the welcome screen where you choose the user profile. During that time, there seems to be nothing you can do but stare at the blank screen. The usual Alt-Ctrl-Del combination does not respond either. If you are patient enough you can wait, for several minutes before it will finally return to the welcome screen.
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This is a known problem documented at Microsoft site at this page. What basically happened is that system processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases the user session is prevented from completely ending. And XP tries for a long time to end the session, which is why you get the blank screen.
Click to expand...

thesmokingun · Sep 3, 2008

one thing to check, i've heard that adobe reader software can slow that down, as well as yahoo instant messenger...try closing those down 1st (if you have them), then see if things speed up.

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windows xp

cheryllcw Private E-2

Doc13% aka Kestrel13! aka Emms

thesmokingun MajorGeek