WinSock issues??

I'm trying to fix the Mother In Law's computer. She scanned using Avast (which I installed for her 3 weeks ago), found some files that were infected, removed them (she doesn't know what they were). After removal and re-start the system was asking for wsock32.dll file in the system folder. I've since just added that file to the system folder, and now have the following error:

WINIPCFG.EXE file is linked to missing export WSOCK32.DLL:1001.

I searched through the forums and found info on LSPFix, but am not 100% sure this is the right thing to do. I also read info at http://cexx.org/winsock.htm, but since I am far from an expert, I have shyed away from editing the registry.

Is it time to reload windows? Or do I have another option?

thanks - and happy thanksgiving for those celebrating today!

 

try this one: reinstall your modem driver if youre using dial up. reinstall your network driver if your using cable or dsl.

 

thanks, but you will have to walk me through. sorry. She has a hi-speed connection (SBC global), no dial-up.

 

call your sbcglobal im sure they will be happy to help you out.

 

What is your Operating System and latest updates?

Steve

 

Win98. Not sure about updates. I got no-where thanksgiving evening, and had to leave the in-laws. I'm thinking about asking them to buy XP and upgrading that machine. too radical?

 

Emily,

I tried to catch you the other night before you got off. Call and tell them to run the LSPFix, get it here: http://majorgeeks.com/download4180.html

See what happens with that first.

Steve

 

thanks, I actually already downloaded it on their PC, but didn't want to run it till someone confirmed it was the 'smart' thing to do. will let you know.

Em.

 

Please do. We try to help here, not refer you.

Let us know.

Steve

 

alright let us know. and steve here will help you

 

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NO. We ( MG's ) will try to help you. Get with it merbo, this is twice now.

Steve

 

Whats your problem? I was also trying to help her out. So what if this is twice now? you get with it!

 

Answer the post.... don't refer to isp. Do you know how to reinstall your modem driver?

If yes. Tell him / her the procedure......don't sluff it off. That's all.

Steve

 

SURE!!!

 

Then do it my friend, that's all.

Steve