WINXP slow startup screen

Ok heres the problem
When i start the computer, and the windows xp loading screen comes, IT GOES SLOW AS HELL, takes a minute to start,then another minute to show the users,then like 5 minutes to start all the startup programms,cpu goes high all the time from then on, and just every programm runs slow.
The odd thing is, when i put the computer in stand-by, then turn it back on, everything works smoothly,cpu is low, everything is just freaking fast like it should be. Untill that is,i restart the computer.
I followed the whole malware removal thing but still no effect.
Also, i just installed a new video card,installed the driver etc, and thats when the trouble started. If i use my old Geforce 5600 everythings goes okay but not if i use the Geforce 7600 gs.
If any1 has any suggestions? I dont think its the new video card that causes this, cause why does it all go well after stand-by? anyway i might be wrong.
Need ur help guys been trying to fix this for a week now and it getting frustrating.

thnx in advance

 

nope it didnt change a thing. thnx for reply though

 

I've been trying to keep up with your problems through the various threads you've started, and now you might have given us the clue as to why you're having this problem.

I need some more information about your system, so please answer my questions; if you need more specific information about your system, you can download Everest Home Edition from this link:

http://www.majorgeeks.com/download.php?det=4181

Install and run Everest; it will provide details you might not be aware of. First of all, I need to know which motherboard you're using; include any information Everest provides about the major chipset (such as nForce2, Intel945GV, or whatever it might be).

Next, I need to know which version of the nVidia drivers you have installed for your videocard; Everest can tell you that also.

That should be enough information to allow me to research this problem; post the information from Everest, and let's see if we can get you pointed in the right direction with this.

Lastly, you've started a thread in the Malware section; there are only a few people qualified to help you check your system, and they have to sleep sometime. They aren't getting paid (not to my knowledge, anyway) to help you or anyone else, and they can only answer one question at a time. Like it or not, you'll just have to be patient until someone finds the time to scan the logs you've posted; though I looked through your HJT log and didn't find anything OBVIOUSLY wrong, I don't consider myself qualified to give you a definitive answer on whether or not your system is actually clean. Again, be patient, and someone will help you as soon as they can.

 

ok thnx malware, ill do it now after this.
here are the screenshots, one is after i start the pc from stand-by which inproves everything.

 

srry if its not very easy to read

Chipset info:
Veld Waarde
Noord Brug Eigenschappen
Noord Brug Intel Springdale i865PE
Revisie / Stepping 02 / A2
Verpakkingstype 932 Pin FC-BGA
Verpakkingsformaat 3.75 cm x 3.75 cm
Core Spanning 1.5 V
In-Order Queue Depth 12

Geheugencontroller
Type Dual Channel (128 bit)
Aktieve modus Single Channel (64 bit)
PAT Gedeactiveerd

Geheugeninstellingen
CAS Latency (CL) 2.5T
RAS To CAS Delay (tRCD) 3T
RAS Precharge (tRP) 3T
RAS Active Time (tRAS) 7T

Foutcorrectie
ECC Niet ondersteund
ChipKill ECC Niet ondersteund
RAID Niet ondersteund
ECC Scrubbing Niet ondersteund

Geheugenslots
DRAM Slot #1 512 MB (PC2700 DDR SDRAM)

AGP apparaat
AGP Versie 3.00
AGP Status Geactiveerd
AGP-apparaat NVIDIA GeForce 7600 GS [NoDB]
AGP doorvoergrootte 128 MB
Ondersteunde AGP Snelheid 1x, 2x, 4x, 8x
Actuele AGP Snelheid 8x
Fast-Write Ondersteund, Gedeactiveerd
Side Band Addressing Ondersteund, Geactiveerd

Chipsetfabrikant
Firmanaam Intel Corporation
Productinformatie http://www.intel.com/products/browse/chipsets.htm
Besturingssoftware download http://support.intel.com/support/chipsets/index.htm


motherboard info:
Veld Waarde
Moederbordeigenschappen
Moederbord ID 07/09/2003-Springdale-G-6A79AM4KC-00
Moederbordnaam MSI MS-6763 (Packard Bell OEM)

Front Side Bus Eigenschappen
Bus Type Intel NetBurst
Bus Breedte 64 bit
Werkelijke kloksnelheid 200 Mhz (QDR)
Effectieve kloksnelheid 800 Mhz
Bandbreedte 6400 MB/s

Geheugenbus-Eigenschappen
Bus Type DDR SDRAM
Bus Breedte 64 bit
Werkelijke kloksnelheid 160 Mhz (DDR)
Effectieve kloksnelheid 320 Mhz
Bandbreedte 2560 MB/s

Chipsetbus-Eigenschappen
Bus Type Intel Hub Interface
Bus Breedte 8 bit
Werkelijke kloksnelheid 67 Mhz (QDR)
Effectieve kloksnelheid 267 Mhz
Bandbreedte 267 MB/s

Moederbordfabrikant
Firmanaam Micro-Star International
Productinformatie http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_list.php
BIOS Download http://www.msi.com.tw/program/support/bios/bos/spt_bos_list.php


Driver info :

Veld Waarde
Video Adapter Eigenschappen
Apparaatbeschrijving NVIDIA GeForce 7600 GS
Adapterserie GeForce 7600 GS
BIOS Versie Version 5.73.22.36.00
Chiptype GeForce 7600 GS
DAC Type Integrated RAMDAC
Geinstalleerde Besturingssoftware nv4_disp (6.14.10.9133 - nVIDIA ForceWare 91.33)
Geheugengrootte 256 MB

Video Adapter Fabrikant
Firmanaam NVIDIA Corporation
Productinformatie http://www.nvidia.com/view.asp?PAGE=products
Besturingssoftware download http://www.nvidia.com/content/drivers/drivers.asp

this was all right?

 

Believe it or not, I understand just enough of that to make sense of it; download this (~1.1MB) file from Intel, save it to the Desktop (so you can find it easily), and double-click it to install it. It was just released on August 21st, only five days ago.

http://downloadfinder.intel.com/scr...All&OSFullName=All Operating Systems&lang=eng

Of course, close ALL running applications BEFORE you install it, including your browser.

Once you install that file, the system MUST be rebooted. If the system hangs at any time, simply shut off the power, wait 15 seconds, then turn the power back on, and reboot.

After the system boots back to the Desktop, UNINSTALL the nVidia video drivers, REBOOT THE SYSTEM, and when Windows loads again, do a fresh install of the nVidia drivers. The system will require ANOTHER reboot; do NOT attempt to prevent the system from rebooting each time. Windows does a lot of housekeeping during those reboots, deleting old driver files and installing the new ones, so don't interfere with the process.

This can be an involved process, but DO NOT RUSH THIS; take your time, read through the procedure I've described, and feel free to ask any questions you might have before you do this.

Eventually, you will have the updated Intel file installed, along with a fresh installation of the video drivers. I can't guarantee this will fix your problem completely, but if it doesn't, it should go a long way towards minimizing it.

Well, the rest is up to you now. Post any questions before you begin. If you don't have any questions, and feel ready to proceed, download the file from the Intel website, save it to the Desktop, CLOSE ALL OPEN PROGRAMS, then double-click the "infinst_autol.exe" file, and the installation process will begin. Let the system reboot, then follow my instructions to uninstall the videodrivers, reboot, and reinstall them. Again, though this is a lot of work, if you take your time, you should be able to get through this process with a minimum of problems. You might want to print these instructions before you begin, so you'll have them handy in case anything goes wrong.

Good luck; report back and let us know how things turn out.

 

Just a small comment..
The computer I've just given the kids .. I was updating Nvidia drivers and it's give ne the bluescreen on reboot every second day or so.. Slow as billyoe .. so I restored the older drivers and ( for other reasons) bought a new computer...
I'd've liked to've read your advice MalwareKiller a few weeks ago
Good luck SHair.

 

I appreciate ur effort to help me =) i have a few questions. When i uninstal the driver after the reboot, do i run ccleaner to delete files that may have still been there even after uninstalling the driver? And lets say this all goes well, do i need to create a new system restore? by disabling,rebooting and enabling again? right?
im currently viewing the forum by laptop,desktop is now uninstalling driver.

 

To be honest, I wouldn't bother with Crap Cleaner until LONG after you're positive that everything is working correctly; any oddball / stray files left on the system shouldn't have any effect on the new drivers, and you don't want to break anything else while you're trying to sort this out.

It wouldn't hurt to create a new restore point once you get everything working properly; you never know when you'll need the backup. You can follow these steps to create a restore point:

1. Log on to Windows as an Administrator.

2. Click on Start >> All Programs >> Accessories >> System Tools, and then click on System Restore. System Restore will start.

3. On the "Welcome to System Restore" page, find the option to create a new restore point.

If you can't create a restore point using that method, you already know how to create one by disabling System Restore, rebooting, and enabling it again, though I would prefer that you use the other method I've described, so you won't lose your existing restore points.

Keep us posted...

 

Hmm well i installed the new driver again, but its still slow :S Im getting really discouraged by this lol. wth is wrong with this comp. Is it possible that i dont have enough ram memory or sth? any other suggestions mayb?
thnx for the help so far

EDIT: gonna see if deleting some of the files some1 mentioned at the malware section will help the problem.

 

Well, as much as I hate to suggest this, since CCAPP.EXE is hogging so many system resources, you might want to disable or uninstall the Norton AV program you're using, and switch to a different antivirus program. Norton apps are NOTORIOUS resource hogs, and I stopped using their products back in 2001. As your Task Manager screenshot indicated, CCAPP.EXE was using 60% of the CPU when you opened the Task Manager, and it probably got worse as soon as you closed the TM.

You MIGHT be able to disable some of the Norton components to see if that helps, but CCAPP.EXE is one of those programs which EVERYONE has problems with, and I'd suggest you get rid of it completely. There are several free AV programs available, including AVG and Avast; if you download one of those, then disable your version of Norton AV and install the new program, you'll still be protected without having to deal with CCAPP anymore.

It is also possible that you could update Norton and get a new version of CCAPP that isn't such a resource hog, but you might as well wait for buffaloes to sprout buffalo wings and fly...

Keep us posted; I'd like to know how this turns out...

 

Hey a question, could norton internet security be the problem? I read somewhere that norton could seriously slow down computers. Are there (free) alternatives to replace norton ?

EDIT: Yeah i was thinking the same about norton. Im going to try that. Thnx for confirming my thoughts ;P

 

Well that didnt help either,cpu is still skyhigh. What options are left? I have no clue what to do now. Im gonna sleep,its almost 6 in the morning here lolz, been working on it for 16-18 hours today,how sick is that! anyway,im open for any suggesion.
Thnx for the attempts to solve the problem,dont be shy to post more
goodnight

 

What exactly did you do? Did you uninstall any Norton products? Did you recheck the Task manager to be sure CCAPP.EXE wasn't listed? Let us know which app is consuming the majority of your CPU cycles, and we can probably advise you on the best way to kill it.

Good luck; hope you can figure which rogue app is causing these problems...

 

Probably the old graphics card wasn't properly uninstalled. This should do the trick: download DriverCleaner and let it clean your graphics drivers. Then reinstall the Nvidia driver.

 

Well i just used that option where u can install/uninstall software , deleted norton,then ran ccleaner,it deleted some norton files too, and thats it. I dont see the ccap.exe in taskmanager anymore but i still get high cpu. Mostly from svchost.exe but it all changes rapidly so its hard to keep up track which one is causing it. Im now in that "after stand-by mode" but ill post a screenie with my taskmanager again in a minute.

I did use that drivercleaner before i installed the new driver :S Thnx for reply though

 

Ok here are some screenshots from my taskmanager
one is at startup,where cpu is HIGH and comp is slow
second after startup, cpu is 50% and pc still slow
one is after Standby mode, where everything seems to be working PERFECT (which i dont understand)

i dont know if this is of any use,but at this point ill try anything

 

OK, thanks for those screenshots; they really help.

Let me explain that those are not the ONLY processes running on your system hogging memory and using CPU time; they are only the ones that Microsoft is willing to allow the user to see in the Task Manager. There are DOZENS of other Windows components that load at Startup, MANY of them which do NOTHING except waste resources; now, I'm going to explain how you can change that, and take control of Windows.

For example, as shown in the "At startup" .JPG you provided us, you'll see "wuauclt.exe" is running. WUAUCLT.EXE is the Windows Update Automatic Client; if you hate the stupid thing as much as most of us do, you'll DISABLE it. OTOH, if you prefer to allow Windows to attempt to "phone home" every time you boot your system, looking for updates, you can feel free to leave it running in the background.

Of course, there IS a trojan known as "CultB" which shows the same process name (wuauclt.exe); check these pages for more information about it:

http://www.auditmypc.com/process/wuauclt.asp

http://www.hardavenue.com/a/wuauclt.exe.php

As you can see, the REAL Windows Update Automatic Client file (wuauclt.exe) will be found in the C:\WINDOWS\System32 folder; if you find another file with the same name anywhere on your system (your HJT log doesn't show it), it is most likely to be the CultB trojan.

This next link will take you to a stored copy of a webpage which is no longer available on the 'net; many people consider it to be an excellent resource for learning more about the GARBAGE running in the background on a typical WinXP system:

http://web.archive.org/web/20050401044922/http://www.blackviper.com/WinXP/servicecfg.htm

I urge you to save that page to your harddrive, so you can keep it handy for reference; that way, you will have it available, even if you can't get online.

The charts on that page will show you how to view a list of the Windows components which normally load at Startup. It will also show you which ones are safe to disable, which ones should be allowed to run automatically, and which ones you can set to be run manually. Making the changes to disable the UNNEEDED services which load by default can help you to take control of your system. You can't remove MOST of the bloatware in Windows, but you CAN cripple a lot of it.

The charts are listed alphabetically; for each component, you can read across to learn which services (such as "Alerter", which is the first service listed at the top of the chart) can safely be changed from loading and RUNNING automatically. You can safely DISABLE many of those services, while others should be set to run manually, which means, they will load into memory at bootup but NOT utilize any CPU time UNLESS you have a need for them.

Trust me; the chart is NOT complicated. You can see the "DISPLAY" name, which you can consider the "true" name of the service, and next to it will be the "PROCESS" name it shows in the Task Manager. If you look through the list, you'll see that the true name of MANY components are hidden behind such process names as "svchost.exe". IOW, when you open the Task Manager and see "svchost.exe" listed 10 or 20 times, it means that different Windows components are loading at Startup, with MANY of them running in the background, consuming RAM, and often using CPU time.

For example, scroll down in the Display Name column (which is on the far left side of the page) until you see the "Error Reporting Service" component; according to the chart, it AUTOMATICALLY loads and RUNS by default at Startup, which means it is consuming BOTH memory AND CPU time. Do you REALLY need it? Not according to the chart; the chart will show you that the "Error Reporting Service" is safe to disable for "Power Users", those who only want a "Bare Bones" WinXP configuration (possibly because they have a slow CPU or limited RAM), or even those who are extra cautious (the "SAFE" listing), who only want to disable the JUNK that Windows loads at Startup. Simply put, the chart shows you that NO ONE ever really needs the "Error Reporting Service" to load or run at Startup, though it does so by DEFAULT, which means that it does so by DESIGN.

Look through the chart to get familiar with it BEFORE you decide to make any changes to your system. Once you feel ready to make some changes, follow the steps described on the page to change the status of the "Error Reporting Service" from "Automatic" to "Disabled". I want to suggest that until you become more familiar with the process, open the Services Control Panel and ONLY disable the "Error Reporting Service", then reboot your system, so the change will take effect. When you get back to the Desktop, reopen the Services Control Panel and check to see that the "Error Reporting Service" is now listed as DISABLED at Startup. You won't hurt anything by making ONLY that one change first, and doing so will allow you to gain some experience with the procedure.

Next, look through the chart again, and check for other services which are safe to disable; you'll soon find the listing (on the left side of the page) for "Secondary Logon". As you will see, it is another UNNEEDED service which loads at Startup by DEFAULT; follow the steps to disable it, then reboot your system once again, and check to be sure that it REMAINS disabled after reboot.

Let me WARN you NOT to make ANY changes to any of the services which are shown to be REQUIRED; they will show up as "Automatic" in most or all three categories ("Safe", "Power User", and "Bare Bones"). For example, the "Event Log" is one of the services you should NOT make any changes to; "Plug and Play" is another. As you'll see, the chart recommends that those are two of the services which should be allowed to load automatically in ALL instances, so do NOT tamper with them.

There are some services you NEED to have running ALL the time; if you disable any of them, you will make your system UNBOOTABLE! Of these, the "Remote Procedure Call (RPC)" is probably the most important; as I understand it, if you disable the RPC service, you will NOT be able to boot the system again! I don't know if you could ever repair that type of problem using the Recovery Console, and it isn't worth the risk to your data to make any changes to that setting. Be SURE you know which services you can safely change BEFORE you reboot and find out the HARD way that you were wrong, and that your system is now an expensive paperweight.

Now, I hope you'll read take the time to read through that page, and learn more about taking control of Windows, rather than letting Windows control your system. You can safely make some changes that will free up both RAM and CPU time, and that should help you in the long run.

Good luck; let us know if you have any questions BEFORE you make any changes. Hopefully, these methods will get you closer to the goal of resolving these issues.

 

I did everything right i think. Disabled stuff that was unnescessary,like it said in that link u gave me. Though things still havent changed :S startup is still slow and cpu still high.
I have no clue what to do now, re-instaling windows xp doesnt help either. Did that a couple of times before too.
Any suggestions left? U've really spend alot of time on my problem malware, thank you for that.

 

Could you post some new screenshots for us? Same type as last time, OK? I'm not ready to give up on this, so I hope you're willing to keep punching; few problems are solved with one download, two clicks, and a few reboots, so let's keep at it.

You've previously mentioned that you DIDN'T have this problem when using your "old" videocard; I'd like to know what would happen if you swapped the cards, then ran Everest and compared results. This might be an obscure problem, but even obscure problems can usually be solved with enough time and effort...

Don't let this beat you; even if you have to switch users (using the fast-user switching "feature" in XP), or if you have to put the system into Standby to get it to work properly... using a workaround to get the system working right (even if it is only temporarily) is better than simply giving up, which you haven't done yet...

Again, keep punching; you can't beat the problem if you don't try to beat the HELL out of it

I'll try to watch for your screenshots...

 

Ok here are the new screenshots. About the videocard thing, i dont have time for it now, gotta make homework :S ill do it after school tomorrow,and ill make a text file with both results from everest.
here ya go:

 

OK, good to know you're not willing to give up on this; thanks for the screenshots. I'll look through them soon as I can (got called into work a few minutes ago), and see if we can attack this from another angle. I'll check back tomorrow for the Everest results...

 

Interresting programm TimW, thank you. Ill post a screenshot tomorrow from this taskmanager, it gives more information so it might be helpful to malware.
thnx again

 

hmm ok, this first:
while my 7600 GS was installed in my computer (with driver 91.33 Beta), i ran everest, made some text files so i could later show it to you when u compare it to the everest results from my Geforce 5600. As soon as i did that, i took out my 7600, put in my 5600 and then it hit me...was i supposed to uninstall 91.33 BETA driver first before i changed videocards?
When i started windows,it gave me a message a new software was found, and i followed the steps and my Geforce 5600 was installed. Meaning i didnt remove 91.33 beta, i just followed the instructions and the 5600 was installed.
So, then i thought, shit mayb i was supposed to remove driver 91.33 and THEN put in the 5600. So i did, removed 91.33 restarted, and then looked if that driver install for 5600 would come up again, but it didnt. Meaning everest didnt show any result as a video card installed.

Now u might think..why do u tell me that? Well because i thought, by comparing the everest results, u also wanted to know what driver the computer automatically installed if i put in my 5600. But now it doesnt automatically install the 5600,only if i have driver 91.33 beta. I think the driver will be installed only when i re-install windows xp, cause then i use the cds, and the cds have that 5600 driver.

i dont think you understood what im trying to tell u haha but uhmm...let me just ask what i want to know from you.
Do you need the results from everest, if i would have 5600 videocard and 91.33 beta driver installed?

Cause i dont see why you would need both results, if both have driver 91.33 beta u know? Or isnt that the only change everest will show?

lol , i hope atleast one of us isnt confused. Cause i sure am

Bye

 

Ok i have another question
Look, i dont get a slow startup when i put in my Geforce 5600 (with or without driver) but when i put in my GeForce 7600 GS with or without any driver installed, I do get the slow startup.
This could only mean that my 7600 Videocard is the problem doesnt it?? Its not the sorts of drivers too, it must be the 7600 video card. Could it be that its broken or anything? (not that i think so because the problem occured too when i just got it out of the box and put the video card into my computer) Or could it mean that my MoBo just cant handle the card or anything? (which wouldnt make sense because after standby mode it suddenly can??)
Man im so confusedddddddddd!!!
h.e.l.p. (could some1 plz confirm if my computer,in any way, cant support the videocard? ) my computer details are listed on this site: http://support.packardbell.com/nl/item/?m=home&sn=029394120019

i really dont want to hear i bought this card for nothing!

 

What information do u need to know exactley, i can tell u all u need.

 

I took a guess and changed the link a little; try this one:

http://support.packardbell.com/uk/item/?m=home&sn=029394120019

 

Sorry TimW; I only posted the link because I thought you wanted to see the page in English, not Dutch. Oh well...