Wireless help.

Hope this is the right page. Went to use my wireless connection today and couldn't. Below is the screen shot. I tried following instuctions from website but to no avail can you help?

Doh now I cannot post the screenshot, it is in powerpoint

 

Hi, sorry but I havn't got a clue to do anyof what you said(my fault not yours!!!!!!)
I have only used the wireless connection at Malaysia Airport about 5 months ago. Today I wanted to use it at a Starbucks in Thailand.

It says Windows cannot configure the wireless connection.

If you have enabled another program to manage the wireless connection use that software(if I have I don't know how or even how to use it)

Then it tells me a process to follow to configure WZC, but I cannot do it!!!!!

The name intel appears on the network connections page, everything goes back to the above.

 

If you are unable to connect to the Starbucks, then it is the way their system is set up. Is the WiFi adapter showing up in Hardware/Device manager (no ! or yellow on the adapter)? Is it enabled in Networking Adapters? It is possible that the adapter got disabled by a key press.

What is the model of laptop? If a Dell or other, sometimes FNC+F2 turns on the WiFi adapter radio, on others, it is as simple as pressing a button on the case of the laptop (Compaq/HP has a button with a silkscreen image of a Antenna designating WiFi Adapter).

Also there should be a light that will either be lit up or not on your laptop showing if the adapter is active.

 

Is the WiFi adapter showing up in Hardware/Device manager (no ! or yellow on the adapter)? I wouldn't know how to look!!!!

Is it enabled in Networking Adapters? It is possible that the adapter got disabled by a key press. Like the above, I sit with blank face!!!!

What is the model of laptop? If a Dell or other, sometimes FNC+F2 turns on the WiFi adapter radio. It's a Dell F2 key I am okay with but FNC I do not know what that is.

Is there any way I can post a screen shot?

 

Oops the wireless is built in by the way does that make a difference?

 

Since you sound unsure of what you have, maybe starting from the beginning helps.

What is the MFG and Model# of your Laptop?
What OS are you using?
What Firewall software are you using?
What A/V software are you using?
Did this problem just start, or is it an ongoing problem?

Once we get to know what model and mfg of your laptop, that will help us further. Also since it is a Dell, they do have online support information at their website that may help you quicker.