worried after Avira found trojan

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mindgames, Jun 4, 2011.

  1. mindgames

    mindgames Private E-2

    Hi

    My PC's been acting strangely all week, very slow on certain internet sites, but fine on others - generally quite slow - and I figured I might have some kind of virus. Avira picked up a trojan - which it says it has quarantined - details here:

    The file 'C:\Documents and Settings\Mat\Application Data\Sun\Java\Deployment\cache\6.0\28\21d3a2dc-13a38e4d'
    contained a virus or unwanted program 'TR/FakeAV.327680' [trojan]
    Action(s) taken:
    The file was moved to the quarantine directory under the name '4d319bbc.qua'.

    however, I'm still a bit nervous about it as the PC isn't acting quite right. I could just be being paranoid, but wondered if one of you kind souls would be willing to take a look for me? I am attaching all the relevant logs, as requested.

    Thank you in advance.
     

    Attached Files:

  2. mindgames

    mindgames Private E-2

    MGlogs.zip attached.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. It may have been a false positive from Avira.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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  4. mindgames

    mindgames Private E-2

    Thank you very much!
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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