wtoolsa

I had gotten two viruses in the last couple of days. First one was SecThought.E and AVG moved it to the virus vault successfully. Then on 5/18, I got "Trojan horse Downloader.Qdown.C". It was healed ok, but two things in my "Temp" file could not be opened and not checked. Now I keep getting an error message (only offline) "WtoolSa - performed an illegal operation and will shut down". How can I remove this.

Any help you can give would be great.

 

wtoolsa is most likely spyware that won't be cleaned by Housecall (but it's still a good idea to do that), Ad-aware and Spybot might get it, have a look here for some info on dealing with that. If those steps don't resolve it we will need a look at your HijackThis log.

 

I ran the Adware and Spybot, as well as Sysclean, but still get the "Wtoolsa" error message. Here is my Hijack Log.

Logfile of HijackThis v1.97.7

Scan saved at 7:49:28 PM, on 5/21/04

Platform: Windows 98 SE (Win9x 4.10.2222A)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.EXE

C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE

C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE

C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE

C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE

C:\PROGRAM FILES\AIM\AIM.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE

C:\PROGRAM FILES\INTUIT\QUICKBOOKS PRO\COMPONENTS\QBAGENT\QBDAGENT.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE

C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOLTRAY.EXE

C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE

C:\PROGRAM FILES\GREETINGS WORKSHOP\GWREMIND.EXE

C:\WINDOWS\SYSTEM\MRTMNGR.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\WINDOWS\SYSTEM\TAPISRV.EXE

C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE

C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

C:\PROGRAM FILES\WINZIP\WINZIP32.EXE

C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=99

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netscape.com/aimhome.adp

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=99

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=99

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

F1 - win.ini: run=hpfsched

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\SEARCH~1\TOOLBAR.DLL

O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe

O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.EXE"

O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe

O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl

O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE

O4 - Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe

O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE

O4 - Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe

O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: AIM (HKLM)

O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/194c77b5e058e36d4c21/netzip/RdxIE601.cab

O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM0/cab/ATPartners.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab

O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 192.168.0.1,4.2.2.2

Any help you can give would be great. Everything working fine except error message still pops up while off line.

Thanks

 

Yes, I ran housecall first.

 

HELP.....how do I remove it? Through Hijack This?

Thanks

 

I think I should be able to do that, however, I am using Windows 98. Please advise.

Thank you

 

Ok, I did everything except uninstall WinTools. Please advise on how to do this.

Thanks,
shill

 

Thank you all for your help. Error message is gone and has not returned in 9 hours. Systems is working more efficiently as well.

Again, thank you all for the help.

shill