XP drivers help

Was infected last week. Major Geeks has me in the final cleanup stages. I noticed that I do not have any sound or I can't connect to my network. The "new device" window pops up but can't help me because I don't know what info to provide. I noticed on your forum that there was some sort of scan test to help find the driver info needed? Could you help with this?

Noviced

 

I tried to contact the person who built this computer and was unsuccessfull. I honestly have no idea what is what. Is there any way I can find this info on my comuter?

Respectfully,
Noviced

 

Hi my friend

http://majorgeeks.com/Speccy_d6358.html

follow the process :

from left column choose

Summary ( wait 30 seconds until report generated )

from bar menu select :

File
Save as Text file

choose desktop as saving location

follow this process to post your machine type report

go to Device Manager showing if any yellow question mark appeared !!

Start - Run ' mmc devmgmt.msc ' without quotes - Ok !! :wave

 

Falconattack,

Sorry for the delay. Loaded Speccy. Went to get Summary and Speccy says it encounters a problem and has to close. It looks like all was loaded properly. So I can't run report. All I was able to get from main page is this:

Motherboard: Gigayte Technologies Co., Ltd. 81848P (Socket 478)
Unimodem Half-Duplex Audio Device

Noviced

 

Greetings, Noviced...

Try these:

Chipset = http://download.gigabyte.us/FileList/Driver/motherboard_driver_chipset_intel_inf.exe

Audio = http://download.gigabyte.us/FileList/Driver/motherboard_driver_audio_realtek_whql.exe

Network = http://download.gigabyte.us/FileList/Driver/motherboard_driver_lan_marvell.exe

All from here...

 

Caliban,

Sorry for the dumb question. Do I down load and run these 3 items from the list(Post) or do I go to the gygabyte site to do it?

Noviced

 

Looks like the links are live, you might be able to download them directly from the links Caliban posted.

Install the chipset (top) drivers first.

Nope, it's not a dumb question

 

Ah - sorry for the confusion...

Yes, those are live links - save the .exes, then run them (as Satrow mentioned, 1. Chipset 2. Audio or Ethernet 3. Audio or Ethernet)...although, if you do happen to have any problems, try the Marvell driver first - Marvell (especially Yukon) can sometimes be weird that way...

I listed the Gigabyte link merely for reference, in case we need to dig deeper...

I also went out on a limb and am assuming these drivers will work with this machine - they are the most common 81848 files, and should cause no ill effects...

 

And, as far as system info, you might give Everest a shot - it can sometimes load when other programs (like Speccy) cannot...the procedure would be 'Report', 'Quick Report', 'Plain Text'. Click 'File', 'Save As...'

 

I down loaded them, found them on my desktop, the prompt said to extract each one. I did and now I don't know what happend. Nothing is different. Still no sound. Maybe I goofed?

Respectfully,
Noviced

 

Good morning...

The procedure should be:

1. Download the file (for example, http://download.gigabyte.us/FileList/Driver/motherboard_driver_chipset_intel_inf.exe) to an easily found location.

2. Run the executable, which is a 7-Zip self-extracting archive.

3. The .exe will ask to extract to a location. The default is usually "C:\Users\YourName\Downloads\" - you may use this or browse to another location. Click 'extract'.

4. Open the folder that the file was extracted to, and then run the proper 'Setup' executable for your machine.

5. Once the Setup has run, you should get some sort of 'Setup Finished' or 'Setup Successful' message - make sure you reboot your machine before attempting any more operations.

 

I have sound now!!!! :-D I want to thank all of you at Major Geeks for the help you provided me. I am most greatful for your efforts. I am relieved to find such a helpful site staffed with people that know what they are doing. Have a great weekend.

Respectfully,
Noviced

 

That is great news - glad you got things sorted, and thanks for the feedback! :major