xp home lagging

Hey guys finals are finally over, and know the tackling of computer problem begins.

I have a vaio notebook, which for the most part has been great,but recently i have noticed that after logging into xp home, the loading time is so slow.

The virus scan takes forever to load after, which my notebook it actually responds.

My second problem is that lets say my notebook is loading something, and if a little message pops up( during loading) if i cancel the message, my desktop has a leftover etch from that previous message that doesnt leave till i shut it down.

Is there anything i can do to tweak my system to its previous state?

Dont know what the problem is
If you can help that would be great

Thanks
D

 

still having problems

here is my hijack log if anyone can help by looking at it.

Logfile of HijackThis v1.97.3
Scan saved at 8:43:56 PM, on 12/16/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\Atiptaxx.exe
C:\WINDOWS\System32\WScript.exe
C:\Program Files\Apoint\Apntex.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\WINDOWS\System32\ati2evxx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\mdm.exe
C:\Documents and Settings\Dersheet\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.sony.com/vaiopeople
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED894B91-5C0E-4425-AB15-BE6CB94C7ED9}: NameServer = 64.63.203.6 64.63.204.6

 

I ran everything from spybot to multiple virus scans. My problem comes down to understanding some software that is added to all sony laptops, which is called support.com. Somehow that startup is causing the initial lag.

D