Xp Sticks And Won't Work Properly

Discussion in 'Software' started by slimbosansean, Jan 7, 2008.

  1. slimbosansean

    slimbosansean Private E-2

    I have a Dell Inspiron 6400 that I bought in April 06 and I am having trouble getting the thing to work properly. It has been locked up since I last used Skype and will not run any programs like Skype, MediaPlayer or Limewire. Also, I cannot access the Internet at all and there are two popups that occur whenever I reboot the computer. One says, "Notification dll has not been registered program will not work properly." and "The application failed to initialized properly (0xc0000135). Click on OK to terminate the application."
    Since the computer froze the Skype. Take a deep breath popup also occurs when I reboot as well as Windows Live Messenger. Any ideas? I have run anti-virus programs forever and they all come up with nothing. I am at the end of ability here.
     
  2. COMPUABLE

    COMPUABLE First Sergeant

    >> I have a Dell Inspiron 6400 that I bought in April 06 and I am having trouble getting the thing to work properly. slimbosansean <<

    Hi Sean,

    With all of these multiple problems you listed here and considering the fact that; according to your last post, you have had these problems for over a week and they have gotten only worse over time: My suggestion would be to back up all of your docs, picture, music, email settings, and files and then reformat and reinstall Windows XP.

    I mean, if you think about this for a second: A reinstall of Windows will take only about a few hours or so; and with all of these problems you're experiencing (which could take weeks just to figure out what the problem actually is; much less fix it) you are better off doing the reinstall of Windows XP in my opinion.

    If you do not have the Windows XP install disk you can get one from Dell support, either via their support site or by calling them. You can also call Dell directly at this number 1-800-WWW-DELL. Here are the three Dell Service Dept numbers as well (800)-820-8965 or (800)-624-9897 or (800)-627-1170. You can also try contacting Dell via this online tech support link.

    Last year I bought a Dell 8400 (from eBay) which did not come with the Win XP Pro disk. Someone in another forum told me that Dell support would provide a Dell Win XP Reinstall (at either no cost or perhaps a small fee or shipping). All I had to do was to provide the express service code and prove that the computer was in my name. To my surprise this actually worked! They send me a Windows XP Professional disk in the mail!

    Before you call (or contact them online) make sure that you have the Service Tag and Dell Express Service Code ready. This Express Service Code is a conversion of your Service Tag to a numeric format that allows for easy entry into Dell's automated call-routing system and online site tools.

    Side Notes: A couple of tips here for when you actually call Dell Support: First of all be very polite. These support people take crap from just about everyone who calls; and politeness goes a long way. Be sure to briefly mention (at the beginning of the call) that all of your relatives use Dell computers and their very happy with them, but you need a replacement reinstall disk. Finally, don't waste time telling the Dell support person all about the numerous problems that you're having. Just tell them that you need the replacement reinstall disk and that you'd be happy to pay for shipping.

    Good Luck!
     

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