Zone Alarm Question

Hi, (continued from another recent thread)

Ok. So i installed Zone Alarm and NOD32. So far so good, execpt...

I have found that ZA is preventing audio from playing on a particular site. I think i have isolated what's causing it, but can't figure out why, or how to customize the page so it doesn't affect every other webpage.

I was wondering if someone here with ZA could go and check out the particular page and see if you can here the audio.

The page is a 'myspace' page and the song will automatically start playing when the page completely loads (may take 15 seconds or so).


http://www.myspace.com/themuffs


For background: I start by opening a fresh IE browser and deleting the online and offline content. Then i go to the website. I have gone to the ZA sitelist and allowed everything but still no audio. If i go to the 'Privacy' page and click on the 'main' tab, i have to turn off the cookie control and the ad blocking completely to get the music to play. If i go to the ad blocking and click on the customize button, i have to uncheck both the banner and popup/under boxes to get the music to play. If i check either one of them, then no music plays.

I just can't figure out how to get this to work without totally leaving my computer open.

Also, when i used NIS 2004, i could 'cheat' the system by right clicking the NIS icon in the sys tray and then load the page, then re-enable NIS. Next time i would return to the page, no problems with the popup window (not an advert) starting. Don't seem to have the same luck with ZA.


On a side note: I am finding that i can accept and receive files sent to me through Trillian instant messenger, but can't seem to send out files, even if i've configured ZA to allow it.

Would love any feedback.

Thanks!

Stevo

 

I don't know the answer to your question, but I can point you in the right direction! If you were to follow this link, you could download the user guide for ZA, which I'm certain will show you how to configure cookie control.

 

I would run the Norton Removal Tool (SymNRT) http://www.majorgeeks.com/download.php?det=4749

May not make a difference. I was going to add in your last thread if you ran into any setup / installation issues after removing NIS to run this tool.

Steve

 

I did use the Removal tool and everything worked successfully.

Thanks,

stevo

 

Still got the sound and messenger problems?

Steve

 

Yes, still having the problem. I did go to the Zone Alarm help page and followed the instructions, but nothing changed. I fear i may have to pay ZA's $3/minute fee. ugg.

I have also posted on the Trillian site but no one has responded yet.

Thanks.

stevo