Computer Plays Random Videos...

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by BIGGJERRYC, Aug 16, 2011.

  1. BIGGJERRYC

    BIGGJERRYC Private E-2

    After 20 mins or so of not using my computer, It goes into this mode and plays random videos. I cannot figure out where it is from. It almost seems like random youtube videos.

    I have seen plenty of people having problems where their computers play random ads... but this program isn't really uncooperative.

    It is a black border, plays videos in the middle. has arrows to skip to the next video. and there is an X button to exit out. But I cannot figure out where it is coming from. It just starts up whenever it wants. Malwarebytes didn't find anything, Norton didnt find anything, Couldnt find anything with Hijack this...

    Any ideas?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


    Please also download MBRCheck to your desktop.

    See the download links under this icon [​IMG]
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

    After doing the above please continue with the below. Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. BIGGJERRYC

    BIGGJERRYC Private E-2

    MBRcheck Log
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay now complete the rest of my instructions and attach those requested logs.


    What is the below 27 GB drive that shows with an unknown MBR?

    27 GB \\.\PhysicalDrive1 Unknown MBR code
     

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