Google redirecting to sites I didn't intend on going to

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tchristie115, Apr 20, 2010.

  1. tchristie115

    tchristie115 Private E-2

    Google and even Yahoo search engines has been redirecting to sites I didn't intend on going to...I have run various antivirus software and it is still doing it...I recently ran Malwarebytes but it didn't find anything...I ran Hijack This and need someone to tell me what the log means, I need some help please.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:39:58 PM, on 4/19/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
     
    Last edited by a moderator: Apr 20, 2010
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    we are not a hijackthis log reading forum. You need to work through the below if I am to help you.

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. tchristie115

    tchristie115 Private E-2

    Here are my logs files...enjoy...and thanks for any help you can give me...these internet redirects are getting annoying.
     

    Attached Files:

  4. tchristie115

    tchristie115 Private E-2

    here's the Combofix log
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there. It appears that your newfiles.log is incomplete, so in order to give you a complete fix I need to get a complete log from you.

    1. Did you follow step 6 of the R&R and disable disk emulation software?

    2. Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

    Attach the log it creates into your next reply as well as answering my question regarding step 6 of the R&R.
     
  6. tchristie115

    tchristie115 Private E-2

    It come up with a error window...

    C:\WINDOWS\system32\cmd.exe - ShowNew
    NTVDM has encountered a System Error
    NTVDM has encountered a System Error c0h Choose 'Close' to terminate application
    with 'close' or 'ignore' buttons
     
  7. tchristie115

    tchristie115 Private E-2

    whoops I must have missed step 6...does that mean I have to do everything all over now?
     
  8. tchristie115

    tchristie115 Private E-2

    I did step 6...the disable disk emulation, and I downloaded Defogger set it to disable...it didn't prompt me to reboot though
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have a Master Boot Record infection.



    Please download HelpAsst_mebroot_fix.exe by noahdfear and save it to your Desktop
    • Double click HelpAsst_mebroot_fix.exe to run it and follow any prompts.
      • If the tool detects an mbr infection
        • please allow it to run mbr -f and shutdown your computer.
        • Upon restarting, please wait about 5 minutes after bootup, and then click Start>Run and type the following bolded command, then hit Enter.
          • helpasst -mbrt
        • Make sure you leave a space between helpasst and -mbrt
        • When it completes, a log will open.
        • Attach this log to your next message.
      • If the tool DOES NOT detect an mbr infection and completes running:
        • Click Start>Run and type the following bolded command, then hit Enter.
          • mbr -f
        • Make sure you leave a space between mbr and the -f
        • Now, please do the Start>Run>mbr -f command a second time.
        • Now shut down the computer (do not restart, you must shut it down), wait a few minutes then start it back up.
        • Give it about 5 minutes after the bootup and then click Start>Run and type the following bolded command, then hit Enter.
          • helpasst -mbrt
        • Make sure you leave a space between helpasst and -mbrt
        • When it completes, a log will open.
        • Attach this log to your next message.
    No matter what happens with the above, attach the above logs and then immediately continue with the below in normal boot mode!

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\avenger.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds