help with Trojan horse agent_r.BEC

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by CMButler, Mar 25, 2012.

  1. CMButler

    CMButler Private E-2

    AVG detected this virus and won't delete it because "Object is white-listed (critical/system file that should not be removed)" It is in C:\Windows\system32\DRIVERS\cdrom.sys

    I have no idea how to proceed and AVG isn't giving me any ideas either. I would appreciate any advice.

    Thanks in advance!
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.


    Then do not quit, carry on with these instructions too and THEN attach all of the requested logs.



    READ & RUN ME FIRST. Malware Removal Guide
     

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