HitmanPro reporting issues; other tools OK

Welcome to Major Geeks!

It has not been in part of the instructions for quite some time although it be be getting added back, but not it is not a malware finder or cleaner.

What malware problems are you actually having?

 

It does not look like you are having malware problems, however let's check a little more.

First please complete step 4 ot the READ & RUN ME as it appears you skipped this. Then reboot. After reboot, rerun RogueKiller and attach the new log.


Now run the ESET scan in the below and attach this log:

Using ESET's Online Scanner

 

Oh and one more thing, please upload this file C:\WINDOWS\system32\sutil32.dll at the below link and have it scanned. Report back with the link to the results.

https://www.virustotal.com/flash/index_en.html

 

No I think it is a false detection. I'm a little more concerned about the things at the beginning of the RogueKiller log but these may be false detections too as I have seen them show up in RogueKiller logs before and they were not problems.

Are you having any real malware problems?

 

The password is not associated with your PC. It is associated with your AOL user account. Have you ever ( even once ) logged into AOL from any other PC?

If you had a password stealing type infection, they would have gone after alot more than AOL.

I really feel that are non-issues but and nothing else that was run considered them problems either. If you want to do some additional checks, then run the below:

Run this >>> SUPERAntiSpyware - running & getting a log

Also run this >> Combofix


Attach the logs

Also you can send a few of those files to the virustotal scanner I had you use before and see what they show. Unless there many/most of the scanners detect a problem, then it is probably clean. Seeing just a few scanners detect issues is most frequently a false detection issue

 

Sounding good. Now run CCleaner just to cleanup all temp files/folders.

Since you did not put ComboFix.exe on your Desktop the below uninstall instructions will not work you will have to modify them because you put it here:
c:\documents and settings\Administrator\My Documents\Downloads\ComboFix.exe




If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Press and hold the Windows key and then press the letter R on your keyboard. This opens the Run dialog box.
   • Copy and paste the below into the Run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!