HJT Log, assistance on which is bad

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual update Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only RogueKiller and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run the rest of the READ & RUN ME FIRST instructions on the infected account.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode, if you haven't done so already.


Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate this detection:

• [V1][SUSP PATH] CIS_{81EFDD93-DBBE-415B-BE6E-49B9664E3E82}.job : C:\DOCUME~1\Speedy\LOCALS~1\Temp\cis36.exe - --PostUninstall {81EFDD93-DBBE-415B-BE6E-49B9664E3E82} [x][x] -> FOUND

Place a checkmark next to this item, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.



Please re run Hitman and have it delete items under the heading Malware, Malware Remnants and Potential Unwanted Programs. You can have it fix the entry on the "Repairs" tab too please unless you are purposely set up to use a proxy.


Delete these please:

• C:\Documents and Settings\Speedy\Local Settings\Application Data\aqumyv
• C:\Documents and Settings\Speedy\Local Settings\Application Data\AskToolbar
• C:\Documents and Settings\Speedy\Local Settings\Application Data\Conduit
• C:\WINDOWS\PCHEALTH\HELPCTR\BINARIES\PCHSVC(3).DLL
• C:\DOCUME~1\Speedy\LOCALS~1\Temp\cis36.exe <<< this may or may not show up.

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Are you purposely set up to use a proxy?

Hitman log still shows:

On the "repairs" tab.

 

OK let us know how that pans out.