I think a trojan enabled remote access/scared

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by CarbyneTransistors, Oct 27, 2013.

  1. CarbyneTransistors

    CarbyneTransistors Private E-2

    TL;DR Malicious software warnings in chrome, remote access was enabled,
    really scared

    OS: Windows 7 32bit
    Acer Extenza 5620G dual core

    I was scrolling through facebook and some other tabs in Chrome,
    all of a sudden the screen flickered a few times. I started getting
    the Google Chrome "Warning, Malicious Software Ahead" Re-direct page
    [​IMG]

    ^That's just an example, not a screenshot of mine.

    So I got that on a few tabs and started getting pop up ads on everything,
    screen flickered a few more times and my first instinct was to go to
    "Add/Remove Programs" to see if anything was installed, nothing.
    But as I was doing that, I noticed Windows Remote Access in the
    menu for some reason, and it was orange as to of just been installed.

    Went to remote windows access and everything was enabled
    including "Let other computers control this computer" I immediately
    unchecked everything and unallowed the permissions, then applied them.

    Then I unplugged the router and did a system restore.
    GUESS WHAT, SAME SHIT WHEN I BOOTED BACK UP.
    As soon as I connected to the internet everything re enableded,
    and re-allowed access and got the screen flickering (I'm assuming
    things being installed in the background)

    Sorry for the long read, I think it's a RAT (backdoor trojan?)
    I'm not sure though, I'm scared to go on that laptop again.
    I've never experienced this sort of virus or whatever it is,
    took me by complete shock, with lots of swearing.
    Immediatly deleted anything I didn't want anyone having as well.

    I dont know how to go about deleting this, seems like a very powerful virus.
    last thing I installed was Motion Joy DS3 Tool for enabling the PS3 controller as a PC game controller, i installed it to play Chrono Trigger.maybe in the process something bad happened.

    If anyone could point me anywhere or give me anyhelp to cleaning,
    I'll do whatever, even reformat or install whatever Malware removals.

    Thank you in advanced and sorry again for the TL;DR
    Super worried 1st Poster :(
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide

    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual update Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only RogueKiller and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run the rest of the READ & RUN ME FIRST instructions on the infected account.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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