I think I got a virus I just can't seem to find it

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Mr. Master D. Evil, Jan 11, 2011.

  1. Mr. Master D. Evil

    Mr. Master D. Evil Private E-2

    hmm

    iexplore.exe starting hidden with regular intervals... I'm rarely on this computer anymore, and I only noticed it because I was typing to it on remote desktop and it kept on making my notepad not the active window anymore.
    I went home to look at the pc, and I hear the hdd work a lot before the iexplore.exe starts hidden! =\

    I have Kaspersky installed, but it doesn't seem to find anything!

    With Process Explorer I was able to see that it starts under services.exe and some svchost.exe starts another svchost which then runs iexplore.exe hidden.
    In Process Explorer opened the properties window on iexplore.exe and checked the TCP/IP tab.
    I was once able to get some kind of ip here, but I lost it >_<
    Ever since have I tried to get something more than it just local ips addressed from the iexplore.exe process.
    After a while it runs a new iexplore.exe window opens (hidden that too) (still while the other iexplore.exe process runs), but it exists for so little time I can't click on it. I bet that is what I did before to see some other ips. :\

    The one svchost.exe process that runs iexplore.exe is placed on another place than the rest of the svchost processes in Process Explorer.

    Anyways, it's hard to find out what is wrong. :s
    that is what I probably needs the most help with, how to detect and locate the virus, and then stop it ofc.
    so I hope you guys got some hot tips for appropriate actions in cases like this! =)
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. Mr. Master D. Evil

    Mr. Master D. Evil Private E-2

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to follow the instructions already given and as stated after running them attach the logs per the below quote from the instructions:


     
    Last edited by a moderator: Jan 12, 2011

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