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IE and Firefox suddenly wont let me connect to certain sites?

Discussion in 'Malware Removal' started by nycdynamix, Oct 24, 2009.

  1. nycdynamix

    nycdynamix Private E-2

    Everything was working fine until last night, i could go to any site...then suddenly facebook stopped working, hotmail, google, myspace....i dont know why all of sudden i couldnt go into these sites anymore. Every other site works like a charm but not these. I get a "Failed to Connect, Firefox can't establish a connection to the server at www.facebook.com." evertyime i try to go on the sites i mentioned. I ran spyware...removed some malware that i had so its clean, ran antivirus...found no viruses, then i moved into the networking connection part... thought maybe it was something with my connection....reset my tcp..nothing, same with dsn and nothing. Ran winsock...still nothing. I dont know what the heck is going on. i can go online, aim, everything but connect to those sites. There is no problem going to those sites with my other computer and its the same connection... so i figured its some undetected malware or something. I took away firewall to see if that was it..nothing. My latest attempt on fixing is running a hijack log, if anybody can help me out into checking it out that would be great, thanks. Im running out of ideas...

    Last edited by a moderator: Oct 26, 2009
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide

    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

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