IE keeps giving pop ups and hearing "clicks" in the background

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jmgraphicsonline, Jul 28, 2010.

  1. jmgraphicsonline

    jmgraphicsonline Private E-2

    Hey everyone!

    Recently i have been getting random pop ups which slow my computer down. About a week ago i had the "Congratulations You Won" sound clip Virus and did a restore and it went away so i'm not sure if this is connected.

    The pop ups only open in internet explorer even though i have google chrome as my default browser and use only chrome. They even pop up in safe mode. I can hear "click" in the background while on my computer.

    The ads are from travelocity, gamevance (never installed any games or go to game sites) or some other random ones. They are never pornographic though.

    I have ran hitman pro, hijack this, microsoft malicious removal, malware bytes, avg free (updated), combofix, spybot, adaware and they have found zero things wrong in regular and in safe mode when they were ran.

    There is no odd programs installed in my add/remove list either. I don't do any online games or any of that jazz.

    I will leave my computer on for hours and come back to see a avg pop up screen saying that iexplorer.exe is infected but during scans it shows nothing.

    Can anyone help me? Thank you for your time!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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