Internet explorer volume, bluescreen & advert pop ups

• Download bootkit_remover.rar
• Click the underlined DOWNLOAD text to download the file and save it to your Desktop.
• You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use7-Zip
• After extracing remover.exe to your Desktop, double click the remover.exe file to run the program.
• Attach or post inline here, the output from remover.exe

Then follow through with the below too:

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

It's a false positive... allow it.

 

No. Not the correct information. What I need to be seeing is something like the below:

It might be better if you re-ran it and just took a screenshot.

 

Do everything else first and then run Remover.exe.

With what? Defogger? Run it as per the instructions!

 

I'll be here waiting.

 

Hi there.

Do it with UAC disabled.

Hit the PRTSC button usually located to the top right of the keyboard a few keys away from DEL. Then Open up Paint Start > all progs> accessories > paint. Then from the menu choose "paste" and save the image to your desktop for easy retrieval to attach here for me.

 

When you hit PRTSC button nothing APPEARS to happen but what you have done is put information onto the clipboard. The next step was opening up Paint as I described.

 

Do you know what these files are for?

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the area. Do not include the word Code.

Code:

:files
C:\Windows\system32\rvitliisaitfw.exe 
C:\Windows\SysWOW64\rvitliisaitfw.exe

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Don't forget to answer my questions about those files. Also you must tell me how things are running now.

 

They all appeared on the 8th Nov this year. Ring any bells?

Let's scan a couple:

Please go to virustotal and upload the following files for analysis, and let me know the results.

No need. You would have to take a screenshot anyway.

Yes please! I'll be here waiting. Also let me know the virustotal results.

 

You did not attach the virus total results, youattached an OTM log twice.

 

Perhaps you had forgotton to disable UAC.