Invisible IE

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by booangler, May 24, 2012.

  1. booangler

    booangler Private E-2

    Good Morning,

    I have an infected laptop that has an hidden instance of IE that I am unable to get ride of. Scan logs attached. This PC keeps generating an email message to our Network Admin in charge of the proxy server. This happens when no IE is active that can be seen. Going to Task Manager show that iexplorer is running.

    Regards,

    Booangler
     

    Attached Files:

  2. booangler

    booangler Private E-2

    Here is the MGTools File
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
     
  4. booangler

    booangler Private E-2

    Kestrel13!,

    Here are the files from MBRCheck and TDSKiller.

    Also this may simple be a coindicdence but the infected PC just BSOD with Stop: 0x0000007E (0XC0000005, 0X00000000, 0xB9D237E4, 0XB9D234E0)

    Cheers,

    Booangler
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    So this proxy is set up intentionally, OK, long as I know.

    Java(TM) 6 Update 17 <--- uninstall outdated java.


    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    DirLook::
    c:\windows\system32\wbem\mof\good
    c:\windows\system32\wbem\mof\bad
    Folder::
    c:\program files\blekkotb_soc
    c:\documents and settings\mcramer\Local Settings\Application Data\blekkotb_soc
    c:\documents and settings\mcramer\Local Settings\Application Data\Brother
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  6. booangler

    booangler Private E-2

    Ran as directed. Uninstalled JAVA, however, I can only install JAVA Update 26 due to corporate policy. PC seems to be working much better now. Files attached.
     

    Attached Files:

  7. booangler

    booangler Private E-2

    cleared dup
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Glad to hear it. ;) Those logs reflect your comment.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  9. booangler

    booangler Private E-2

    System looks good. Cleaned it up today. Thank you for all the help!:-D
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :) Safe surfing!
     

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