Malware Preventing Executable Files

langtounboy · Apr 2, 2017

I think I may have picked up some malware that is preventing executable files from running.
Windows 10
avast free anti virus
Sony VAIO VPCEB2C5E

I first noted that i couldn't get FireFox to open. I removed the program & re-installed it but no joy. I eventually downloaded Chrome and this is working.
Now however I've discovered that the majority of the programs on my laptop will not run.
Symptoms:
The program will initially load, blue flashing disc, but then nothing.
The list of affected apps are below:
Outlook
Word
DIVX player
MalwareBytes
VLC media player
Any app updater is blocked.

Working Apps
Chrome
CCCleaner but no update
Excel
Spybot
iTunes but no updates

Any help much appreciated

chaslang · Apr 2, 2017

The fact that some programs run and some do not, makes this sound like it is not one of the typical executable program blocking malware problems. In fact, it may not be malware. Let's see if we can get anywhere with our cleaning process in the link below. Try all the tools. Don't assume that they all will not run just because one or more does not. Also if you run into major problems trying to run the tools, try running them in safe boot mode.

Read & Run Me First Malware Removal Guide (incl. Spyware, Virus, Trojan, Hijacker)

There is a chance that you may have to uninstall Avast temporarily. We have seen antivirus program cause problems like you are describing. But let's first see where we get with the Read & Run Me First.

langtounboy · Apr 2, 2017

many thanks for the swift reply. Before I followed the guide I tried one last option of running spybot S&D and it worked!!!!!!

The apps are now working

TimW · Apr 2, 2017

You should still do the Read and Run Instructions to make sure there are not any remnants of malware on your system.

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Malware Preventing Executable Files

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Malware Preventing Executable Files

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