My computer is attacked by pro internet explorer virus...

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis​

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy - only for Windows XP, 2K, & NT users
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Yes it is supposed to be closed. It is the instructions that you need to follow and you are not supposed to post in the READ & RUN ME thread. You are supposed to post this thread you are reading now.

 

Have you read this: Don't Bump! It Only Hurts You!!!

This bump cost you at least 12 hours of additional waiting time.

 

You will have to be more specific and tell us exactly what files you are referring to and exactly in what folder you are seeing them.

You did not install it as requested and you did not rename it. Or you are not running the one you renamed. Your log shows this:

C:\Documents and Settings\Jaiyant\Local Settings\Temp\HijackThis.exe

You should have downloaded and installed HijackThis from the link given in the READ ME and it would have been much easier because it defaults to installing it properly. And then all you have to do is rename it.

You will have to speak the the people who created your MP3 player. We can only work on removing malware from the Windows OS. All I could say is delete all files on your MP3 player.


The only problems I see from your logs are these:

1. You did not do step 2 of the READ ME properly and thus may not be able to find and delete files mentioned below if they are hidden.
2. You have a load of junk tmp files on your Desktop that should not be there. You should delete them or move them somewhere else if you need these files.
3. You also have more of the same junk tmp files in your My Documents folder.
4. You need to delete the below files picked up by the scans. The last one could be what caused your infection.
   • C:\heap41a\offspring\MicrosoftPowerPoint.exe
   • D:\New Software\3wPlayer-1.5.0.0-setup-0593.exe