New ASUS P4P800S-X // Monitor goes into "Power Save"

Well I currently came back from CompuSale (Canadian computer show, www.compusale.ca) and I bought a new P4 2.4A (Prescott) CPU and a ASUS P4P800S-X (which does support Prescott) and a new WD 160 GB HDD (IDE). I had decided to make the switch from AMD to Intel. I go home, ground myself and then start to take apart the computer. After the motherboard is out I then set my WD 40GB HDD to "Master w/ slave" and the new WD 160GB HDD to "Slave". I plug the IDE cables into the hard drives and then continue to install the heatsink on the P4 chip. So far the Intel CPU is installed on the motherboard and the heatsink + fan is installed properly on top of the CPU. The AMD motherboard and the CPU is out of the case an on the foam from the Intel motherboard box. I then place the new motherboard into the case and seat it on the brass spacers and screw it down. The CPU fan is plugged in and I attached all the PCI cards (Sound Blaster Audigy Platinum, Linksys Wireless-G w/ speedboost) and my APG card (MSI GeForce 5700 128DDR w/ 8x AGP.) And then continue to plug in one of my 6 case fans (Hey AMD runs hotter >.>) into the other Case Fan 3-pin connector on the motherboard. The front panel wires for the Power Switch and such are then plugged in properly. I have that IDE cables all plugged in properly and all have power cords going to them. So install completed.

I do have Windos XP SP2 installed on the 40GB drive and I was told that I have to re-install it since I am using an Intel chip, which makes sense. I then plug the computer in and turn the switch on the PSE to on. The motherboard gets power and the green LED turns on. I continue to press the power button and turn on my monitor on as well, everything on the computer powers up as I can see... the case fans are all working and graphics card fan is working, the CPU fan is working, the DVD-Rom drive is flashing green like usual, the CD-Writer is flashing yellow-orange like usual, and I can even hear HDD's spinning. However no display shows up on my monitor and it goes into "Power Save" mode.

After reading all 123 pages of this forum I found someone with a similar problem to me. http://forums.majorgeeks.com/showthread.php?t=47054 However I have tried the way that was suggested and no go. I have reset the CMOS as suggested and tried with no difference. Before I installed the new HDD and Motherboard + CPU my computer was working 100% with no problems (infact I was playing FFXI and HL2).

Computer Specs:

PSU: Enermax 400W (has a Meet P4 sticker on it)
Motherboard: ASUS P4P800S-X
CPU: Intel Pentium 4 2.4Ghz A w/ 1mb cache
RAM: 512DDR 266Mhz
Graphics Card: MSI GeForce 5700 128DDR AGP8x
Sound Card: Creative Sound Blaster Audigy Platinum
Primary IDE: WD 40GB HDD (Master + XP SP2)+ WD 160GB HDD (Slave)
Secondary IDE: LG CD-Writer 24x10x40x (Master) + LiteON DVD-Rom (Slave)
Floppy IDE: Generic Floppy Drive
# of Case Fans: 6

Please help... I have school work to do on this computer >.< and cannot access it now.

Thanks in advance,
ZeroRadius

 

so your saying your computer doesnt post?

 

it sounds like its booting up properly, is the connection from your monitor to video card secure? are you connecting by RGP or DVI slot? also, can you try another monitor and see the same problem happens?

 

Just a thought, as you noted that you swapped from AMD to Intel. Seems that I remember reading that the new P4's require extra power and have a special socket near the processor for this power supply lead to plug into. I've read your post four times and I don't see you mentioning it.

 

They do have that power socket near the processer. It's 4 pin, square shaped and white.

 

Well I tried another monitor and no go. I have the extra 4-pin white connector plugged in, forgot to mention that. The computer boots up properly I guess, but I can not be sure since I can not see anything. I am using the analog plug since I have a NEC MultiSync FE771SB (CRT) and the connection is secure. Also there is not pins missing from the plug and it is fitting securely. I also tried using the DVI adapter that came with the video card and then trying the DVI slot, however neither of the ports work.

 

I will ask one more question, and then I'm out of ideas. Does your current computer case have a reset button in addition to the power on/off button? If so, start the computer as you normally would, then after a couple of seconds, hit the reset button. Then, if you're lucky, the video card will work. I read about someone having a similar problem on another forum last week, and I have one computer, myself, that exhibts this strange behavior. I built it with a cheap motherboard, and no bios updates are offered for it, although I'm not sure that is the problem. Keep us posted, as I'm curious as to what the problem will eventually found to be.

 

safe to say it's a dead mobo, get it replaced.
have seen that exact same problem and when clearing the cmos doesn't work, it's dead, at least in 99,9% of the cases.

you could try removing your ram, if it gives you a visual, you'll still have to get it replaced, but at least you know your ram slots are at fault.

 

But how could it be dead if I just bought it >.< Trying that Reset idea right now.

 

I tried the reset idea, no go. I did the RAM removal idea, no go. I even tried unplugging everything but the CPU, and video card (with the right wires that are needed) no go...

 

that is called "Dead On Arrival".
seems to me your mobo is a D.O.A. one, you should get it RMA'd or exchanged for a working one.

 

I am trying to find my reciept right now >.< If anyone else has any ideas, please post them.

 

Hi,

Could be a case short, take it all apart and lay the mobo on a piece of cardboard plug in only the cpu with hsf, 1 stick ram, video card, psu and monitor. See if it will post, if not remove the ram and see if it beeps. If no beeps then as other said bad board.

Rick

 

Doby I tried your idea, still no go. I found the reciept so I will take it back tomorrow after school. It is all packed up and ready to give back with everything still in orginal packaging >.> I will post what happens tomorrow.

 

Yea its doa let us know and good luck

 

I got a reply from ASUS finally, 5 hours until I take it back:

"[11/29/2004 6:15:00 AM - lee]
If your system doesn't send a signal to the monitor when it's powered on, there are several potential causes. Your problem could lie within the motherboard itself, or with a component installed on the board. It could even be caused by grounding or EMI. Please follow these steps to troubleshoot:

BASICS

Start by making sure all connections are made properly, and that the power supply is plugged in and turned on. Check your heat sink and fan to make sure they are installed in the correct position. Make sure that all of your components (processor, video card, etc.) are compatible with the motherboard.

GROUNDING/EMI TROUBLESHOOTING

Check that the MB is not picking up EMI (Electromagnetic Interference), or improperly grounding against the case. Please remove the MB from the case and set it up DIRECTLY on the cardboard box it came in or some other non-static, non-conductive surface, like a telephone book. Install the power supply, processor (with heat sink and fan), memory and video card. If the motherboard has the vocal POST feature activated, plug speakers into the onboard audio jacks. If the board doesn't have this feature, or if it's been deactivated, make sure to install a case speaker on the board.

If the system now POSTs then your problem is caused by grounding. You will need to electrically isolate the MB from the case to correct it. To do this, you will need to use electrical tape to cover the brass standoffs that support the MB, and insert paper washers between the MB and the heads of the mounting screws. The red paper washers should be included with your case hardware, or they can be purchased at Radio Shack or a computer store.
Make sure that no standoffs are placed in a spot where the motherboard isn't designed to be grounded, as some cases will have different standoff locations to accommodate different styles of motherboards. Also check that there are no other metal objects that could contact the motherboard or any other electrical device attached to the system, such as a metal burr, loose screw, metal rod, or any other object that could cause a short.

POST CODE TROUBLESHOOTING

If the system still won't POST then determine which, if any, error code is being generated. Motherboards with the vocal POST feature will "tell" you what is wrong, i.e. "System Failed VGA TEST" or "System Failed CPU Test." Beep codes and their meanings can be found in your User's Manual. Investigate any error messages (System Failed VGA Test, or one long and three short beeps, indicates a possible bad video card, etc.) you receive in this fashion.

If the system gives no POST error codes while refusing to boot, follow these steps:

Remove the memory entirely and boot the system to try to force a POST error. The beep code for no memory is 1 long continuous beep, or several long beeps in an endless loop (or you may hear "System Failed Memory Test" in a repeating loop). If you do get an error, try a different stick of memory to see if that fixes the problem. If it does, the original stick of memory may be bad. If it doesn't, you may have a problem with your MB. Proceed to the Power Supply Troubleshooting procedures.

If you don't get any POST errors, remove the CPU from the board and boot it again. If you have a MB with the vocal POST feature, you should hear "No CPU Installed" or "No CPU Found" repeating error messages. If you hear these messages, it's very likely that you have a bad processor. If you don't hear these messages, you may have a problem with your MB. Proceed to the Power Supply Troubleshooting procedures.

Next, test the CPU. You want to test the CPU in a known good, working MB. If you test on a motherboard that you know works and the CPU still does not work, you know you have a bad CPU. If it works correctly on the second motherboard, you know that your CPU is not the problem.

POWER SUPPLY TROUBLESHOOTING

Please check to make sure your power supply can provide enough power for your system. We recommend using power supplies that can provide these output levels:

300-Watt Power Supply
+5 Volts @ 28-32 Amps, +12 Volts @ 10-13 Amps, +3.3 Volts @ 24-28 Amps

350-Watt Power Supply
+5 Volts @ 32-38 Amps, +12 Volts @ 12-15 Amps, +3.3 Volts @ 26-30 Amps

400-Watt Power Supply
+5 Volts @ 35-40 Amps, +12 Volts @ 14-18 Amps, +3.3 Volts @ 30-34 Amps

450-Watt Power Supply
+5 Volts @ 35-40 Amps, +12 Volts @ 18-22 Amps, +3.3 Volts @ 35-39 Amps

500-Watt Power Supply
+5 Volts @ 35-42 Amps, +12 Volts @ 20-24 Amps, +3.3 Volts @ 38-42 Amps

The specific power requirements for your system will depend on many factors, chief among them being which processor and video card are installed. Newer processors with faster fsb will require more power, as will newer video cards with faster and more sophisticated GPUs. Using a more potent audio card (or using the SoundStorm or SoundMax onboard audio systems on our motherboards) or a second video card will require extra power. Installing extra case fans (more than one or two) will increase power usage, as will SCSI or ATA controller cards with extra drives installed on them. Make sure you've selected a supply with sufficient output. If you're not sure how much power you will need, please contact Technical Support at the telephone number below for assistance.

At this point your system should be stripped of most of its components. Try installing a different power supply of equal or greater power to see if the system boots. If your original power supply is underpowered then one with greater wattage should start your system. If your system still won't POST, your problem is most likely caused by the motherboard.

If you determine the motherboard to be the cause of the problem, you can contact our RMA department to have it repaired or replaced. Please be ready with your case number and the board’s serial number, then call 510-739-3777 option 3.

Please do not respond to this email. If you need further assistance please have your case number ready, then contact Technical Support at 502-995-0883 (M-F 8:30 AM - 8:00 PM EST)."

Thats their response.

 

UPDATE:

I returned the motherboard today, and had the same problem with the new one... not good. So I brought it to my local ENGLISH SPEAKING computer tech and had him take a look at it. It seems that somehow the other board fried my RAM and my new CPU >.< so I have to buy new RAM and try and convince this other store that the CPU is dead... what an interesting day tomorrow shall be.

Wish me luck,
ZeroRadius

 

ooo
i was just wondering why you got ddr266
it might have been your problem!
im not sure a mobo like that would support it