PC # 2 - [WINDOWS XP] Virus/Malware Issues blocking internet connection

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Inconvenient, Jul 13, 2011.

  1. Inconvenient

    Inconvenient Private E-2

    Before you say wait there's another thread extremely similar to this one, that is another PC that shares the same issues, I figured it would be easier to post them in separate threads to avoid confusion.

    Okay, well this is what happens when there's youth in the family that think they can fix anything, but instead of fixing, only cause more problems. Bought this PC (refurbished) within the last year. It worked fine (internet, devices and all) until a certain youth to do something to it resulting in viruses which caused this;
    [​IMG]
    Unable to reinstall them also, (due to no internet connection?)

    Requested Logs Attached.
     

    Attached Files:

  2. Inconvenient

    Inconvenient Private E-2

    SASLog Attached.
     

    Attached Files:

    Last edited by a moderator: Jul 13, 2011
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    So the youth you refer to messed up two PC's in exactly the same way? :confused. I am not seeing any malware in these logs either, same as with your other thread though, before I send you off to the networking/drivers forum, give this a run:

    TDSSkiller - How to run
     
  4. Inconvenient

    Inconvenient Private E-2

    Nothing found on either.
    Though I did forget to mention that on both PC's I had run the scans, complete deletion of all partition then done a fresh install of SP2 then ran the scans again and posted those logs. Though it was only after the fresh installation that the device errors came into play..
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Ahh I see. Okay then go ahead and post in the drivers/or networking forum. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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