Re: Slow browsing... is it bloatware or malware pc #2

Ok, I'll try again. Different computer.

Normal startup
Uninstall Windows IM
SAS (DID NOT WORK, USED PORTABLE)
MBAM
ComboFix
RootRepeal (DID NOT WORK)
MGTools (DID NOT WORK)

HP Pavilion running Windows XP Home, 32-bit. Slow as all hell for the last 24 hours.

When Windows loads I see a box for found new hardware/install driver, but there is no new hardware. Also, when I close Firefox, it says it can't launch Acrobat.

Set for Normal startup (as evidenced by iPod/iTunes appearing) but shows as selective for some reason. Sorry about Daemon showing in the the statup tab, but it's disabled during selective startup, which is what I normally use. I don't have Daemon installed. Same story for other antiviruses. I only have Avast. Please note the fact that all my weird stuff showing (like iTunes) are disabled during selective startup, so the fact that you can see them means it's in Normal startup. In other words, don't yell at me.


Also, there are weird items in the services tab of msconfig; are they bad? They're certainly mysterious when I Google them:

GFYHXYMKWC
ILDLDWB
RIDNJWKU
TRL
UO

 

Hello boston_019,

Yes you do have malware present on this computer.

I moved your post from your first computer into this one since this is for a second computer.

I will be able to post some fixes later this evening.

 

Here are a few scans you can do in the meantime:

I want you to read and follow these instructions: TDSSKiller - How to run

Please download OTL by OldTimer.

• Save it to your desktop.
• Double click on the OTL icon on your desktop.
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the text-field.
  
  Code:

  activex
  netsvcs
  /md5start
  afd.sys
  i8042prt.sys
  ipsec.sys
  netbt.sys
  svchost.exe
  tcpip.sys
  /md5stop
  %windir%\$ntuninstallkb*. /30
  %windir%\system32\drivers\*.sys /lockedfiles
  %windir%\*.* /mp
  %windir%\*.* /rp
  %windir%\*.* /sl
  %systemdrive%\mgtools\*.*
  

• Now click the button.
• One report will be created:
  • OTL.txt <-- Will be opened
• Attach OTL.txt to your next message. (How to attach)

 

Here are those scans:

 

Fix items using OTL by OldTimer

Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
Copy the text in the code box below and paste it into the text-field.

Code:

[COLOR="DarkRed"]:otl[/COLOR]
SRV - File not found [On_Demand | Stopped] --  -- (UO)
SRV - File not found [On_Demand | Stopped] --  -- (RIDNJWKU)
SRV - File not found [On_Demand | Stopped] --  -- (ILDLDWB)
SRV - File not found [On_Demand | Stopped] --  -- (GFYHXYMKWC)
SRV - File not found [On_Demand | Stopped] --  -- (BSTL)
SRV - [2012/04/30 22:53:35 | 000,473,984 | ---- | M] (Sysinternals - www.sysinternals.com) [On_Demand | Stopped] -- C:\Documents and Settings\Owner\Local Settings\temp\TRL.exe -- (TRL)
SRV - [2012/04/30 22:37:30 | 000,527,232 | ---- | M] (Sysinternals - www.sysinternals.com) [On_Demand | Stopped] -- C:\Documents and Settings\Owner\Local Settings\temp\KAJVGLD.exe -- (KAJVGLD)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (WDC_SAM)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (ViaIde)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (ultra)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (TosIde)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (symc8xx)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (symc810)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (sym_u3)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (sym_hi)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (Sparrow)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (Simbad)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (ql1280)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (ql1240)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (ql12160)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (Ql10wnt)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (ql1080)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (PROCEXP151)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (perc2hib)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (perc2)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] --  -- (PCIDump)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (mraid35x)
DRV - File not found [Kernel | System | Stopped] --  -- (MpKsl413310db)
DRV - File not found [Kernel | System | Stopped] --  -- (lbrtfdc)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (ini910u)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (i2omp)
DRV - File not found [Kernel | System | Stopped] --  -- (i2omgmt)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (hpn)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (dpti2o)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (dac960nt)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (Cpqarray)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (CmdIde)
DRV - File not found [Kernel | System | Stopped] --  -- (Changer)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (cd20xrnt)
DRV - File not found [Kernel | On_Demand | Stopped] --  -- (catchme)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (Atdisk)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (asc3550)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (asc3350p)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (asc)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (amsint)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (AliIde)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (aic78xx)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (aic78u2)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (Aha154x)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (adpu160m)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (abp480n5)
DRV - File not found [Kernel | Disabled | Stopped] --  -- (Abiosdsk)
[2012/03/17 18:19:22 | 034,607,104 | ---- | M] () -- C:\WINDOWS\System32\KJAEBM
[2012/03/17 17:33:58 | 034,607,104 | ---- | M] () -- C:\WINDOWS\System32\ODRIOVAOBCNV
[5 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[COLOR="DarkRed"]:services [/COLOR]
!SASCORE
SASDIFSV
SASKUTIL
[COLOR="DarkRed"]:files[/COLOR]
C:\found.001 /d
c:\windows\system32\drivers\jdoncect.sys
dir "c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}" /c
[COLOR="DarkRed"]:reg[/COLOR]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LTMSG"=-
[COLOR="DarkRed"]:commands[/COLOR]
[clearallrestorepoints]
[emptytemp]
[resethosts]

Now click the button.
If the fix needed a reboot please do it.
Click the OK button (upon reboot).
When OTL is finished, Notepad will open. Close Notepad.
A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
Attach this log to your next message. (How to attach)

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now open Repair_Windows.exe
• Go to Start Repairs tab.
• Now Press "Start"
• Create a System Restore point if prompted.
• In the Repair Options window, select the following repair options:
  • Repair WMI
  • Repair Hosts File
  • Remove Policies Set By Infections
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• If asked to reboot the computer for the changes to take affect, make sure other tasks in the program are not still running before accepting to restart.

Now download the latest MGtools.exe to the root of your c: drive.

• Replace your existing MGtools.exe with this one.
• Now run this new MGtools.exe by double-clicking it. (Vista/7 right-click and select Run as Administrator)
• When it is finished, attach c:\MGlogs.zip to your next message. (How to attach)

Let me know what problems remain after you have completed these steps.

 

Wow I've been looking at some of that stuff for a while! Working on the other stuff in the meantime. Here's the OTL Fix log

 

Here's the windows repair log. MG made a gazillion files, I don't know which to upload?

 

It will be c:\MGlogs.zip - attach this entire archive full of logs.

 

Here's MG (Good job making it operable, btw)!!!

 

You're welcome.

Here are the next steps:

From Add/Remove Programs (via Control Panel), please uninstall the below:

• Java(TM) 6 Update 2
• Java(TM) 6 Update 22
• Java(TM) 6 Update 3
• Java(TM) 6 Update 31
• Java(TM) 6 Update 5
• Java(TM) 6 Update 7

Fix items using OTL by OldTimer

Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
Copy the text in the code box below and paste it into the text-field.

Code:

[COLOR="DarkRed"]:files[/COLOR]
C:\Program Files\AVG /d
C:\Documents and Settings\Owner\Application Data\avg /d
[COLOR="DarkRed"]:reg[/COLOR]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state]
"services"=dword:00000000
"startup"=dword:00000000
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{FDDAE8B4-9301-43A5-AE5C-670A55C759A9}]

Now click the button.
If the fix needed a reboot please do it.
Click the OK button (upon reboot).
When OTL is finished, Notepad will open. Close Notepad.
A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
Attach this log to your next message. (How to attach)

Now install the current version of Sun Java from here.

Now run C:\MGtools\GetLogs.bat by double-clicking it.
This updates all of the logs inside MGlogs.zip.
When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

Let me know how the system is running after you have completed these steps.

 

Here are those logs, computer's been doing much better since that first run of fixes. The only issue I'm still seeing is lots of skipping on Youtube, any thoughts?

Tremendous job otherwise, the machine was damn near unusable a few days ago.

 

Great!
Your latest logs are clean.

The Youtube issue you are experiencing could be related to the speed of your internet and quality of the video you are trying to play. We have a Software forum better suited for questions like these.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis if it present
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!

Be safe

 

Thank you for all your help, you are a gentleman and a scholar

 

You're welcome.