Spyware blocking website?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by disk00, Sep 19, 2009.

  1. disk00

    disk00 Private E-2

    I have this spyware ( or so i think it is...) blocking microsoft websites. I had another thread asking for help about this, but i said to delete it, thinking i have solved the problem, but it came back i guess.

    Does anybody know how i can get the spyware, or malware off the computer and guard it from coming back on? It is anoying when i have to scan my computer every other hour to get it off and off again.

    thanks for the help.

    If you know which one is causing microsoft related websites to not work, please tell me.
     
    disk00, Sep 19, 2009
    #1
  2. disk00

    disk00 Private E-2

    Ityhsd.dll

    My SuperAntiSpyware keeps finding this as a " Trojan unknown origin"

    So I thought I would google it to see how I keep getting it, or what it does, but nothing. I think I have found a new virus. Or I don't know, but after removing this file, or taking the virus off it, for the 2nd time, my internet works fine now and stupid microsoft sites work now.

    c:\WINDOWS\SYSTEM32\ITYHSD.DLL
     
    disk00, Sep 20, 2009
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
    ​
     
    TimW, Sep 23, 2009
    #3

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