Trend micro rootkitbuster question

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Newtopc, Apr 19, 2014.

  1. Newtopc

    Newtopc Private E-2

    Hi. First time poster and newbie with regards to pc.

    I have a packardbell purchased about 9 months ago, I run Trend Micro AV and I have antimalware( it is only recently installed and after suspected infection).

    After streaming from a probable dodgy site, I know it is`nt smart, but curiosity got the better of me ( I looked it up first on google and read reviews claiming it safe, but...) soon after I noticed the machine slowing down and it froze when running multiple programs( pokerclient, tracking software and firefox). I did not per se download anything, but reckon a strem basically is the same?

    When I ran the AV after it stopped at about 8% and the machine froze, this happened twice. Same thing when I used the housecall function( yesterday). But today it ran a complete scan without detecting anything

    I loaded the Trend rootkitbuster and it detects: type: file or MBR, name: Volume boot record( VBR) rootkit and it is unableto fix it.

    I have run malwarebyte antimalvare rootkit detector, and it detects nothing and decleares the pc clean.

    If I look up full results in the Trend rootkitbuster this is the info

    +----------------------------------------------------
    | Trend Micro RootkitBuster
    | Module version: 5.0.0.1171
    | Computer Name: STEIN-PC
    | OS version: 6.1-7601
    | User Name: Stein
    +----------------------------------------------------


    --== Dump malicious MBR ==--
    [INFECTED_MBR]:
    FullPath : Volume Boot Record (VBR) rootkit
    FullPathLength: 0
    DesiredAccess : 0x0
    Options : 0x0
    Attributes : 0x0
    ShareAccess : 0x0
    Type : 0x0


    --== Dump Hidden Files and Alternate Data Streams on C:\ ==--
    No hidden files found.

    --== Dump Kernel Code Patching ==--
    No kernel code patching detected.

    --== Dump Hidden Services ==--
    No hidden services found.

    I can not find any info relevant or that makes sense to me if I google this

    Please advice, point the direction or help if you can
     
    Newtopc, Apr 19, 2014
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks! :)

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide

    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual update Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only RogueKiller and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run the rest of the READ & RUN ME FIRST instructions on the infected account.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
    ​
     
    Kestrel13!, Apr 19, 2014
    #2

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