Trojan straight from hell!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by parrotmania, Nov 30, 2010.

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  1. parrotmania

    parrotmania Private E-2

    Help! Make it stop. I have some horrible malware that won't quit. It is over my head and at this homicidal point, the behavior is most visible when I run Currports. For awhile nothing ever showed up on scans. Then, finally Malwarebytes and Avast caught some malware. Still, the problems persist.

    I have an HP Presario V5000 laptop, Windows XP Home, 1G RAM, SP3, 1463 Mhz Processor. Comodo Personal Firewall, Avast5 Antivirus.

    There are as many as 50 ports open, even when I have no Chrome app's open. Remote Port 80 has countless app's under it, such as a bunch of these type: iw-in-f105.1e100.net. It is blacklisted in at least one list, according to an ip address search.

    In Currports, under "Process Name" I get up to 8 "Unknown" processes (right under 4 "System" processes-usually. I cannot delete the Unknown processes, at all. If I delete another program running, such as the one's like iw-in-f105.1e100.net, it gets replaced by numerous more, immediately afterward. A file titled "Currports" randomly appears on my desktop many times, even though I do nothing to incite this.

    Immediately upon bootup, I open Currports and I will see 9 open ports, under AvastSvc.exe, and I had not hit any other keys. Avast does not update upon bootup like it did before. Like clockwork, it would do so every time I booted up. It updates rarely and randomly. I have it set to update at bootup.

    I deleted a "backups" folder that appeared out of nowhere on my desktop. It appeared after the HJT "fix" today. There was no name linking HJT at all, so I assumed it wasn't installed by HJT. I have suspected a notepad.exe corruption, among other programs, as well.

    I had someone at Malwarebytes forum trying to help, to no avail. They had me do all the scans and run programs, such as Malwarebytes, Combofix, TDSSKiller, etc. Nothing caught anything, nor helped. A few scans are not going to catch this thing. I can do scans on my own, and have done so countless times.

    Shortly after working with them, I ran scans with Malwarebytes, SAS, and Avast and they FINALLY caught a few items. Nonetheless, I still have some nasty spyware or something. Interestingly, Remote Registry and several other programs are missing from my "Services" (Control Panel>Admin Tools>Services) program.

    I know something is wrong. This thing is above the usual scans, of which I have run a plethora of (safe and normal modes). I am hoping someone can help me with this???

    I am including today's HJT log, before and after "fix", via HJT. It was after deleting these items, along with many other attempts at self-help, that I decided to post here.
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Majorgeeks. I know you said you have already run all the scans, but I would like for you to run Malware Bytes, SUPERantispyware and a few other tools which you will see in our Read and Run Me First Procedures including RootRepeal and MGTools.


    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. parrotmania

    parrotmania Private E-2

    Thank you for such a quick response 8) And thank you for your help!

    Believe it or not I am trying to be as brief as possible here on detailing behavior.

    After changing Startup Selection to Normal Mode, restarting and rebooting, I immediately checked and found it had reverted to Selective Startup. Again, I reset to Normal Mode, restarted, rebooted, and finding it had reverted to Selective Startup again - all the items under Selective Startup were checked.

    I have suspected an MBR issue for awhile, but the Malwarebytes team didn't answer my queries on this issue. I explained the above behavior to them, as I had noticed this exact behavior before of reverting to Selective Mode, after I suspected MBR issues.

    Interestingly, every single time I run Regpair/Free Window Registry Repair, it shows the same Empty Registry Keys (hundreds of them), and most are under HKEY_USERS S-1-5-18,19,20 & 21 (Do I need this "user"???). Interestingly, I always see "Empty Registry Keys" under "Data": Security, URLSearchHooks, Certificates, ProtectedRoots, Trust Database, Blocked, RunOnce, Blocked, CTLs, CRL's, Installer, CmdMapping, Lsa, Windows NT, Terminal Server, Location Awareness, Network, user agent, P3P, OpenWithList, ?????k, Protected Storage System Provider, etc. There are numerous empty keys of CTLs and CRLs.

    About a week ago, I removed a few Remote Access programs in my Registry. I disabled what Remote Access programs that I could and also noticed some programs missing, that I had not removed - notely, Remote Registry. I have no need for Remote Access anything, so I removed a few programs, after suspecting Remote Access to my computer. I have suspected this for a couple of months. Comodo firewall confirmed my suspicions. I switched from ZoneAlarm firewall to Comodo Firewall and it is the ONLY program at all that detected something like "Someone is trying to remotely access your computer session" type of message, at which point, of course, I had Comodo block it. This has happened at least a few times.

    After COMBOFIX ran, and disabling Avast, Comodo and Winpatrol, I got a warning: microsoft.com IE Home page was changed....

    A few minutes after COMBOFIX ran and restarted, I turned Avast, Comodo and WinPatrol back on, a WinPatrol pop-up:

    "detected a change to one of your file type associations. .URL"

    The program currently associated with this file type is: Run a DLL as an App Microsoft Corporation
    C:WINDOWS.0\system32\rundll32.exe C:\WINDOWS.0\system32\ieframe.dll,OpenURL %1

    A change was made to use the following program for this file type. Run a DLL as an App Microsoft Corporation
    rundll32.exe ieframe.dll,OpenURL %1
    ------------------------------------------------------------
    VERY STRANGE: After Combofix ran and restarted, I saved info in a doc on my desktop warning "A change has been detected in your IE Search Page. Your new page is http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch

    Then, after seeing this suspicious behavior, I took a screen shot of it and saved it to my DESKTOP. It didn't go to the desktop, so I did a search of the saved file and found 3 files for the one doc. One doc is located on the desktop, where I put it. Another is in Documents and Settings and is a 2.8 MB file??? (the original info is nowhere near that size of a file). I deleted all these files.

    I was going to send logs,

    I am sending all logs up until MGTools, if and until it can run and/or finish. After 90 minutes of running MGTools, and no indication of movement, no feedback whatsoever from it, I assumed it was hosed up somehow. There was, as far as I can tell, like other scan warnings, no warning it would take awhile to run. I will send the results if and when it ever runs properly.
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    More to the point, do you need RegPair? I most certainly would uninstall that garbage it it were my machine! Nor would I take any notice of what it "finds" when you scan with it.

    Such as? :confused

    Yes attach what logs you do have when ready. Try this if you have problems running MGTools try renaming it to magpie.com, perhaps even reboot into safemode after the rename to try running it that way. Failing that...

    Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

    Then...

    Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.

    Attach a C:\MGlogs.zip if you have one. Also attach what other logs I need to see from you running the malware removal procedures.
     
  5. parrotmania

    parrotmania Private E-2

    Ok. Ever since MGTool ran and froze, or whatever it was or wasn't doing, everything is molasses slow. It went into the cmd screen mode and never indicated any movement from then on - the initial text on the screen never changed. I am going to include the log. I found the log after using the "Search" program. I assume it is not complete. You will know if it is or not. in the next post I will send it, as everything is slowing down again.

    Slowness has not been an issue at all. There was weirdness/bugginess before I did 3 recent XP reinstalls. After the last reinstall of XP, surfing and response is very fast. Nonetheless, malware issues persist. There have been no issues of slowness in about a month or so. Issues of slowness coincide with the MGTool being hosed up.

    There was no slowness at all until I ran MGTool. I ran MGTool and it took forever (as in 90 minutes and no scan I have ever done took that long. All my scans are less than half that time, at the very most), and didn't seem to be doing anything and I was getting no feedback whatsoever or indication of movement on the program, so I tried to turn the computer off. It would not do anything, so I unplugged the computer and took the battery out.

    I rebooted and upon bootup things were fairly fast, then went molasses slow again; so much so I could not send post to you, much less attachments. So I unplugged, took the battery out again, rebooted and here I am.

    I was then able to send the first message and now this one and no issues with uploading attachments this time.

    As for where my SAS scan is? I know for a fact I did an SAS scan last night and saved the log, but cannot find that one. There was no issues found last night. In fact, I did two scans last night. One before and one after I realized I had not updated SAS before the first scan. I updated, ran a second scan and neither scan found anything.

    I will run another scan, but for the record, nothing was found.
     

    Attached Files:

  6. parrotmania

    parrotmania Private E-2

    Ok, here is the MGlogs.

    Sorry about so many steps, but things are getting weird again.
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Was there not an C:\MGlogs.zip? Had you tried renaming MGTools.exe as I suggested? I can assure you that MGTools has not caused your system to run slowly, it is merely an information collector, it does not make any system changes to induce any "slowness"

    Can you run OTL as per the instructions and attach the logs once done.
     
  8. parrotmania

    parrotmania Private E-2

    You are not a fan of registry cleaners, I gather?

    I do not recall exactly which remote access items I removed, for they are gone now. (I think I removed Telnet?) I believe I removed a couple of them, was very careful, googled a lot, was careful not to remove one's that are linked to other types of programs. They were remote access related items only. I disabled a bunch of them through the registry and afterward noticed no ill effects at all. Even still, after disabling a bunch of them, the Comodo warning of "remote computer trying to join you" still returned a few times afterward. Of course I had Comodo block those attempts.

    On this remote note, I found suspicious files?:

    It is read only and the "sharing page is all grayed out:

    MSIL_IEExecRemote_b03f5f7f11d50a3a_2.0.0.0_x-ww_6e57c34e

    Other suspicious files:

    It is a "System" file, C:\System Volume Information, Description: MountPointManagerRemoteDatabase

    remotepg.dll, remotesp.tsp (I am tempted to remove this, but will wait. I keep seeing telephony and spyware type links to this file???)

    C:\WINDOWS.0\$hf_mig$\KB967715\SP3QFE shell32.dll

    Was the attachment(s) I sent for MGTools not good? I will try the MGTools again.

    Here is the OTL scans from today and the SAS scan from last night.
     

    Attached Files:

    Last edited by a moderator: Dec 2, 2010
  9. parrotmania

    parrotmania Private E-2

    Also, about every 20 minutes I keep getting this warning from Winpatrol.

    It started after Combofix ran. I presume because I had disabled Avast, Comodo and Winpatrol, defenses were down and this thing became opportunistic?

    I have attached the screenshot I took of the pop-up warning Winpatrol keeps showing. I keep saying "No" do not make changes, but it is persistent in reappearing.

    I've tried about 4 times and it won't upload. It is the same one I included in previous post, that Winpatrol had warned of.
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Definately not, no.

    Leave them all alone.

    Did you try the rename as I suggested or booting into safe mode to try and run it? You did not let me know.

    I am not seeing any malware in those logs. What problems remain?

    Run this and attach the results.

    Using ESET's Online Scanner
     
  11. parrotmania

    parrotmania Private E-2

    I will run the alternative GMTools method.

    It is confusing to me when I read articles or posts made by obviously computer-savvy people, whom are highly opposed to running registry cleaners, yet, those very websites, such as MGeeks, Cnet, etc., tout registry cleaners. I also see other computer-savvy individuals touting the use of registry cleaners. And yes, I have read that registry cleaners can remove needed app's.

    As you can see, I am not computer-savvy and I am not trying to be difficult. I am only trying to understand.

    So then I wonder if the people who are opposed to registry cleaners are against them because they know what the hell they are doing, hence do not need the cleaners, and figure they may do more harm than good, since they may remove some needed information.

    I knew a guy that was employed in the IT dept. at American Express, that never even ran a firewall on his personal computer, because he "didn't need it". But, I don't think it is a good idea for at least 99% of us to not run a firewall.

    So then I wonder if all these computer websites include registry cleaners in their product line, even though they are against them. Or, that two somewhat equally computer-savvy persons will disagree on whether to use them or not???

    Perhaps, like my Amex friend analogy, most of us should use a registry cleaner, but the computer-savvy individuals don't need to?

    Are they touted because the less savvy users need a registry tool because they cannot manage the registry themselves? And the cleaners have opposition because they may remove needed app's? I'm so confused.
     
    Last edited by a moderator: Dec 2, 2010
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We don't recommend using tools like this as they can cause more harm than good and they WILL NOT speed up your PC contrary to the hype they tell you. Even the experts at Microsoft will tell you that they will not improve performance.
    Perhaps you could pose your question to the owners of the web site. I do not have time to delve deeply into discussions about the registry, I am here to see whether malware is the cause of your problems or not, and at the moment you are too intent on discussing reg cleaners and not intent enough on getting me logs.

    So this time let me know how you got on, briefly. And what about the ESET scan? Did you bother with that?
     
  13. parrotmania

    parrotmania Private E-2

    Sorry about the delay, but had a family emergency.

    Finally able to run MGTools. It ran fine, taking a very short time to run. The first time I tried to run it, it hung for over an hour. The whole system hung for over an hour, every application was molasses slow. This behavior was linked to attempting to run the MGTools. I wasn't saying there is something wrong with MGTools. Actually, I was wondering if the odd behavior was due to whatever "hook" is in my laptop and it was trying to "read" or stop MGTools or something like that, and this is why my whole system hung up so badly???

    As you can see, ESET found 4 items. However, I ran the ESET online scanner in Chrome, as I had no choice. When I go to IE8 and try to run ESET, it brings up a Chrome screen. This also happens when I try to download from microsoft.com, using IE8. I start off in IE8, close all Chrome screens and it still brings up a Chrome screen. I don't know if it matters that the scan was run in Chrome versus IE8, but I don't know how to remedy the auto-switching.

    I have exhausted max upload space and will add more scans on next post...
     

    Attached Files:

  14. parrotmania

    parrotmania Private E-2

    And now for OTL. I ran it just fine a few days ago, bringing up both scan files needed. But last night I ran it and it would bring up only the OTL.txt file, not the Extras file also. I have tried a total of 5 times, including today, to run the scan and only get the OTL.txt file. Today I even deleted the OTL program, downloaded again, ran scan again, and still only one file is produced. I am including the one file.

    Ok, maybe not. MGeeks will not accept OTL file because "OTL.txt, Your file of 1.27 MB bytes exceeds the forums limits of 375.0 KBfor this file type".
     
  15. parrotmania

    parrotmania Private E-2

    Winpatrol keeps warning me, about every 20 minutes, that it has "detected a change to one of your file type associations .URL". I choose "No" when asked if this change is ok, but the warning keeps reappearing.

    The 2 programs it warns me about are:

    Run a DLL as an App
    Microsoft Corporation
    C:\WINDOWS.0\system32\rundll32.exe C:\WINDOWS.0\system32\ieframe.dll, OpenURL %l
    ---------
    A change was made to use the following program for this file type.
    Run a DLL as an App
    Microsoft Corporation
    rundll32.exe ieframe.dll, OpenURL %l
     
  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You should have also seen something like this:
    So it could be just chrome conflicting with another browser. Something you will have to work out in the software forum.
    One false positive and three found in system restore which can only really be removed when you follow my final steps.

    You could have zipped it.

    So at this point, what actual malware problems do you feel you still have?
     
  17. parrotmania

    parrotmania Private E-2

    Thanks. I will try OTL again.

    About 10 days ago, Malwarebytes removed a System Volume Information_restore file. SAS removed a bunch of other stuff and Avast got a hit/removal too.

    I wish I understood all the info Currports was showing me, as this is where a lot of my paranoia comes from.

    Right now I have 3 Google Chrome windows up. Currports says I have 72 total ports and 23 Remote Connections. Simple math seems to tell me that there is something wrong with this picture? The total

    Sometimes I get up to 8 "Unknown" Process Names showing and cannot delete some of them, no matter how many times I hit delete.

    I always get numerous weird Remote Host Names, such as yx-in-f00.1e100.net, yi-in-f189.1e100.net, etc. And if I delete one a dozen more will immediately replace that one. I have googled and went to ip address identifying sites and find that they are spyware related sites.

    There are 5 "System" Process Names. I thought I had one "System".

    I took screenshots of Currports and tried to attach it, but MGeeks cannot accept the file.
     
  18. parrotmania

    parrotmania Private E-2

    As for the info below and relating to the last comment, by you, I have seen - after cleaning scans - empty and temp folders for Firefox. I have never downloaded Firefox, not ever, on this computer.

    Quote:
    The 2 programs it warns me about are:

    Run a DLL as an App
    Microsoft Corporation
    C:\WINDOWS.0\system32\rundll32.exe C:\WINDOWS.0\system32\ieframe.dll, OpenURL %l
    ---------
    A change was made to use the following program for this file type.
    Run a DLL as an App
    Microsoft Corporation
    rundll32.exe ieframe.dll, OpenURL %l
    You should have also seen something like this:
    Quote:
    The program currently associated with this file type is:
    FIREFOX (Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe %1
     
  19. parrotmania

    parrotmania Private E-2

    Oh yes, and weird things happen with files on my desktop.

    Occasionally a desktop file gets changed or a file appears from nowhere. Never had that happen on any computer I have had. Actually, this behavior is what made me suspicious about malware to begin with.
     
    Last edited: Dec 5, 2010
  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    What files get changed and how?
    What kind of file appears from nowwhere?
    No, what I meant was perhaps you had had a SIMILAR message.

    You need to tell me exactly what processes. Give me file names.
     
  21. parrotmania

    parrotmania Private E-2

    I was afraid you would ask me which files. Honestly, I have been chasing so much weird behavior over the past month, with intuition mostly, as I am not savvy in computer processes, so it is hard to recall things. I followed things, that led to something else, that led to something else, and I forget a lot of it. I have googled so much, over the weirdness lately, and chased so much down, my head is spinning from so much information.

    One of the first things I noticed was Notepad appearing in my Start menu, like it had been used last. I have never used notepad, in any computer, and honestly didn't even know about it, as I have always used a Word doc.

    Then a Word doc, on my desktop, would get renamed. Or it would go from having the icon that looks like a tablet to having an icon that has 3 different colored dots on it. And I know I had not renamed the doc. It would appear, out of nowhere, with the different icon representing it.

    Numerous times, usually after closing Currports, I have seen a doc titled "cports" end up on my desktop. I do nothing to incite this. I closed Currports now and a file named "cports.cfg" appeared on my desktop. Currports did not save any files on my desktop at all when I first started using it, so this is why I am suspicious. It is a newer behavior.

    As for "Unknown" processes listed in Currports. Under "Process Name" it will say "Unknown", so I don't know what "they" are hiding.
     
    Last edited: Dec 5, 2010
  22. parrotmania

    parrotmania Private E-2

    According to Currports I now have 185 Total Ports and 39 Remote Connections.

    As for "Unknown" processes listed in Currports. Under "Process Name" it will say "Unknown" and no other information, so I don't know what "they" are hiding. Sometimes I can delete most of them and sometimes one or two will stubbornly stay, not being able to be deleted, no matter how many times I try, which makes me wonder if "they" have corrupted Currports?

    When I disabled some Remote programs, via the registry, from a list online, I noticed some programs were not accessible because they simply were not in the registry.


    Missing:

    Internet Connection Sharing, Internet Connection Firewall and Internet Connection Sharing, Upload Manager, Telnet, Smart Card Helper, Windows Management Instrumentation Driver Extension.

    Registry Items that are "frozen", grayed out areas, etc:

    Security Accounts Manager - will not allow me to stop, frozen in "start", no changes allowed.

    Terminal Services - will not allow me to stop, frozen in "start", no changes allowed.

    Now, this may be why OTL is now not able to save an Extras.txt file and only save the OTL.txt file, after scans. After I recently did the OTL scan, I could only see the OTL.txt file on the desktop. I used Search to try and find the Extras.txt file, after the scans, and found this suspicious file:

    file:///C:Documents%2520Settings/andre.ANDRE-894C01RFB/Desktop/Extras.Txt%2520Dec%25201.txt

    The specified path does not exist.
    Check the path, and then try again.

    OTL was saving both files after a scan, before I saw the above file, using Search.

    Is this where this file should be? %SystemRoot%\System32\NOTEPAD.EXE /p %1


    I found this info and deleted the following file, several times, with Malwarebytes and it reappears. I found this info on the file:

    The %ProgramFiles%\Windows NT\hypertrm.exe file is installed and used by Backdoor.Win32.NewRest.bc, Adware.Loadscc and Malware.Xpiro.

    While using Process Explorer, I noted the following:

    DPCs has no info whatsoever - No security, no threads, no info at all, zero info.
    SID: S-1-5-32
    "Interrupts" is the same way - no info

    Notes of weird behavior:

    IN SERVICES TAB - 11/18/10

    ! Could not stop Remote Access Connection Manager service
    on Local Computer.

    Error 1053: The service did not respond to the start or
    control request in a timely fashion.

    Comodo detected this, and I see it, and similar addresses, in Currports every time I am online:

    New Private Network Detected!

    192.168.5.102/255.255.255.0
     
  23. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, I appear to have three unknowns too, but it does not mean that there is malware on our machines. (See screenshot)

    No, you only get the extras log once.

    What website reported that information? Spywareremove.com I am guessing. Not a trustworthy source!

    http://www.hilgraeve.com/ <--- Information relating to the file in question. Ring any bells?

    Show me the log where Malware Bytes detects it.
     

    Attached Files:

  24. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    My "Unknowns" became simple connections to this website...nothing mysterious there ;)
     
  25. parrotmania

    parrotmania Private E-2

    As for "Unknowns", or any other program in Currports, should I be concerned if I am not allowed to end the process from running, after several attempts?

    I do not recall which site I got the HyperTerminal info from. I have been wary of spywareremove.com, as I ascertained it was apparent they are all about pushing their so-called removal tool, that is probably malware anyway, and EVERYTHING is malware to them, as to push their product.

    Some strange files are being created. Many times I will see a Word or Notepad doc that I created/named and it will get duplicated, but saved in a weird place, such as these:

    My original file: DHCP client-suspicious.txt,
    C:\Documents and Settings\andre.ANDRE-894C01BFA\Desktop

    The copied, suspicious file is saved in My Computer folder and the icon to the left (using Search) is a blue "e", like IE8 has.

    It reads - Type: Internet Shortcut
    Internet Address: file:///C:/Documents%2520and%2520Settings/andre.ANDRE-894C01BFA/Desktop/DHCP%2520client-suspicious.txt

    I now found something very odd. I used Search to find dialer.exe and there is a folder named Dialer, with 2 files created on 11/24/10, that I absolutely did not create. It is in Documents and Settings, Local, with Sharing, and it has 2 files: andre_buddies.dat, DAT file, unknown application, and the other file is andre_call_log.txt, Opens with Notepad and reads:  ÿÿ  CObList

    I would normally delete that whole folder, lately, with all the paranoia around Remote Access and such.

    When I google hilgraeve.com, I see that Hilgraeve is a software firm based out of Monroe, Michigan, and is best known for its HyperTerminal and HyperACCESS...

    I would never download that software, would have no need for it, have a paranoia about anything with the word "access" in it, so I am deducing it was installed remotely onto my laptop, via whomever put the rootkit on my computer.

    Should I be concerned about Remote Registry and the other missing registry programs?

    About 10 days ago, after following suspicious trails, I typed MEDIAPLEX in the Registry, found it and deleted - zlob, media, 3d, 3dtext. MEDIAPLEX is still there, as I wasn't confident to delete all of it.

    As a matter of fact, the most audacious behavior that got my attention and suspicions, is 3dtext, about 6 weeks ago, when my screen went black, froze (no key would trigger out of it) and when it came back to my normal screen, I saw a program listed in the bottom task tray (where open Chrome and programs are listed next to each other) named 3dtext. The googling and scans have not stopped since I saw that very suspicious program.

    Here are scans/malware removal logs:

    Malwarebytes -11/18/10 -
    Files Infected:
    C:\Program Files\Alwil Software\Avast5\chrome\ChromeInst.exe (Trojan.Startpage) -> Delete on reboot.
    C:\System Volume Information\_restore{2F34BD55-12CF-4B5C-8426-87DCCFA8E08F}\RP4\A0001894.exe (Trojan.Startpage) -> Quarantined and deleted successfully.

    SAS - 11/24/10 - ATTACHMENT






    As for Currports showing that I now had 185 Total Ports and 39 Remote Connections, and only 4 Google Chrome windows open, is this not of concern?
     
  26. parrotmania

    parrotmania Private E-2

    Accidentally sent the last post too soon, before SAS log was attached, as here.

    Avast removals: 2 - Win32:Trogan-gen files

    11/23/10 - Name: q6ybzkt.exe -
    C:\Documents and Settings\andre.ANDRE-894C01BFA\Desktop\q6ybzykt.exe

    11/24/19 - Name: A0006536.exe
    C:\System Volume Information\_restore{01D2103B-2D7...
     

    Attached Files:

  27. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I believe at this point, Kes has determined that you are not suffering from malware. As to open ports and files being duplicated, I suggest that you pursue this in the software forum. They can guide you on programs to install to shut down open ports. Perhaps you can get some guidance on using Comodo to better protect yourself.

    You should read this:
    How to Protect yourself from malware!
     
  28. parrotmania

    parrotmania Private E-2

    Thanks, but I am a bit confused, as in a few posts back:

    My comment:
    As you can see, ESET found 4 items.

    Kes:
    One false positive and three found in system restore which can only really be removed when you follow my final steps.

    I have not been instructed as to what those "final steps" may be???
     
  29. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Here are the final cleanup instructions which include toggling system restore to remove infected restore points:

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




    Support MajorGeeks with Geek Wear!
     
  30. parrotmania

    parrotmania Private E-2

    One more question I had asked and still wonder about was when, in the initial stages here, I was told to change System Config. Utility to Normal Startup, from Selective Startup, and reboot. I have done this at least 4-5 times and every time I do this, upon reboot, I immediately check msconfig and find it has reverted back to Selective Startup. It never stays in Normal Startup.

    Among other concerns, I have suspected MBR corruption, and this behavior only adds to this concern.
     
  31. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    There was no indication in your logs of an MBR infection. Plus you had no symptoms of an MBR infections. As to msconfig, that is a good question to pursue in the software forum. ;)
     
  32. parrotmania

    parrotmania Private E-2

    Also, I have to be persistent about malware suspicions.

    I had asked why in Process Explorer there is absolutely no information whatsoever on DPCs and Interrupts.

    Even more suspicious is in Sys. Config. Utility, under Remote Procedure Call, the one by Microsoft Corporation is "Stopped", and the Remote Procedure Call, directly under the MS one, is Manufacturer "Unknown", as opposed to MS, and is "Running".

    Is it not highly suspicious that the Unknown one is overriding the Microsoft one?
     
  33. parrotmania

    parrotmania Private E-2

    Ok, go to the software forums.

    One last question. I found a bunch of info on Mediaplex, found it in my registry, under Search Assistant ACMru. I see nothing but bad things associated with it, via google, and the other files with it, in my registry, such as:

    mediaplex, MVPS, kkvwbsrw, urdvsc, tvsknrse, tvs, dhcp, dialer.

    How is this not malware?

    I get the distinct impression that this particular forum is for scans only, and then the software forum is more interactive?

    My last question, I swear. I think.

    Thanks.
     
  34. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Mediaplex installs a tracking cookie. It is safe to remove it.
     
  35. parrotmania

    parrotmania Private E-2

    Now, isn't that strange.

    I totally left "mediaplex" alone yesterday, until I heard from you on it. I did not delete anything.

    However, today, when I go to regedit, I cannot find any file relating to mediplex??? Yesterday I found it by searching through edit and typing "mediaplex". Now, I cannot find it anywhere, using any of the words: mediaplex, MVPS, kkvwbsrw, urdvsc, tvsknrse, tvs, dhcp, dialer, Search Assistant ACMru.

    I did not delete anything???
     
  36. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Perhaps one of your protection software removed it. ;)

    Please be aware of this:
    Mediaplex and thousands of other malware type names may appear in the registry due to any number of tools putting them in there to protect you. Like the way Spybot and SpywareBlaster and things to block malicious URLs or active x controls.

    I would suggest you stop trying to fix things that don't need fixing.
     
    Last edited: Dec 8, 2010
  37. parrotmania

    parrotmania Private E-2

    Due to a family emergency I have not been able to finish the process yet.
    I am to the point of System Restore. When I brought up System Restore it was already turned off.

    XP Instructions:
    3: Check the box that says "Turn off system restore on all drives". Click OK.
    4: Click Yes if you are prompted to restart the computer.
    5: To re-enable System Restore, follow steps 1-3, but in step 3, click to clear the Disable System Restore check box.

    It was already in "off" mode, so it has obviously been in this mode all along. I unchecked it and checked it again, pressed apply and it didn't prompt me to do anything. I have been rebooting all along, so I am confused as to what to do next? I have never used System Restore, so I had not set it at "off".

    One last question about my startup. Every time I set System Config Utility to Normal Startup, upon rebooting, I notice it has reverted to Selective Startup, no matter what. I have reset it numerous times and each time, right after rebooting I notice it reverts to Selective Startup???
     
  38. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Since this is not a malware issue, I suggest that you pursue this in the software forum.
     
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