Unsure of what infected my PC and Slowing it down badly.

Hi there and welcome. I am currently reviewing your logs and will get back to you with a set of instructions in the next post I make to you.

 

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Fcopy::
C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.18000_none_dc28ba15d1aff80b\userinit.exe | c:\windows\system32\userinit.exe
Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
• Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
• Click Start scan
• It will run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.

Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Run combofix again just by right clicking and running as administrator.

Next..

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Please go to virustotal and upload the following files for analysis, and let me know the results.

• c:\windows\system32\userinit.exe

Could you please get this: userinit.exe into a zipped file and attach it for me in your next post? To do this, see the below:

Please go to start > Run and paste in the following:

log retrievable @ C:\collect.zip

 

Hmmm, combofix keeps complaining about an infected file. Run combofix again and attach the log. C:\combofix.txt. Don't worry about MGTools this time.

 

Well Combofix is no longer showing problems. If your PC is running slowly, it is not due to malware. You will have to visit the software forum to further discuss this.

However a couple things we can do first.

Question:
Did you knowing install Windows Live Mesh and are you using it to synchronize file systems on multiple computers accross the internet or over a network?

Run this and attach the results.

Using ESET's Online Scanner

I am seeing all of the below is running at start-up. We can run a fix to stop them, as you can start them manually when you like. This may free up some resources.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

Also address this:

Please explain what operations are slow! For example answer the below:

• Is boot up slow?
• Is shutdown slow?
• Is browsing/surfing slow?
• Is downloading slow?
• Is running any application?
• Is it also slow in safe boot mode?
• Also are any process showing in Task Manager to be using a lot of CPU time?
• Anything else slow?

 

Exactly right, fixing those entries will prevent them from running at start up. It does not however delete any of the files, so do not worry about that.

 

You're welcome!

Then uninstall it ----> Windows Live Mesh

Then please do so and let me know.

See this to understand What is svchost.exe And Why Is It Running?

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Okay, but you may ultimately have to visit the software forum to further discuss the "slowness"

 

Then apart from combofix, you need to re-run the whole malware removal procedures which you ran originally. Attach the logs and I will review them later on.

 

No problem. If you recall before I mentioned that combofix kept finding infected files but when I had you run it the last time it came back clean. I guess we will have to dig deeper. I will be here waiting.

 

Remember what I said:

I need you to attach the rest of the logs too. Not just the MBAM log.

 

Run Ccleaner.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DirLook::
c:\users\abrial\appdata\local\temp
C:\Users\abrial\AppData\Local\NPE
C:\Users\abrial\AppData\Local\temp
C:\Users\abrial\AppData\Local\wj32
C:\Users\abrial\AppData\Roaming\adma

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Re run MBAM and see if it finds anything.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know if Norton is still flagging anything.

 

You're welcome. Attach logs when ready.

 

Certainly. If you attach them.

 

Hmm?

You need to give me the exact files and file paths of these threats. Generic names given by Norton are not much use to me.

Delete these folders:

• c:\users\abrial\AppData\Local\NPE
• c:\users\abrial\AppData\Local\wj32
• c:\users\abrial\AppData\Roaming\adma

Reboot the machine, then run Ccleaner again.

Now go to this MGTools and download the new version of MGtools.exe. Overwrite your previous MGtools.exe file with this one.

Run the new C:\MGTools.exe and attach the new C:\MGlogs.zip.

 

Then delete them if it lets you, and yes, follow the rest of my instructions when you are ready.

 

So is Symantec still complaining about anything now?

 

Hmm I am just not seeing what Norton is seeing. I am having a word with the others about this, so hang in there.

 

Can you attach a log of what Norton is finding please.

 

Download Cleano 0.61

Download it to your desktop, Right click the cleano.exe file and run as admin > and place check marks in the boxes as follows

• Clean user's temp
• Clean windows temp

Click clean now and exit the program.

Is Norton still finding these threats in temp locations?

 

Please don't do anything that we have not instructed you to do whilst we are still working together!

Yes, empty quarantine.

I want you to disable and enable system restore as per these instructions in step 6

Then I want you to run Ccleaner. Then I want you to use the computer a while and let me know if Norton is still complaining.

 

Also I had a word with Chaslang, who says, if Norton reports any of those temp files again, do not have it quarantine them but navigate to the location of the temp folder, and zip one of the files up to attach here for us to take a peek at.

 

Okay then, see if you can capture one and attach it. I will be back from work in a few hours.