Vista & Windows 7 Malware Removal/Cleaning Procedure
Vista and Win 7 Malware Removal/Cleaning Procedure
In this section we are going to download tools we will use. We will install and configure the programs and then run scans at a later point so please only download right now.
Make sure you download the tools to the exact locations specified below in the procedures to avoid problems later. It is not a good idea to download them to any folder within C:\Documents and Settings.) It is also a bad idea to download and save anything you need into any kind of Temp folder. Malware hides in Temp folders and standard cleaning practices will delete everything from Temp folders.
If you have difficulty knowing how to download and save files to locations on your PC, check out the below Video Tutorial by TimW
Now download the below tools ( PLEASE only download at this point ). If your protection software blocks downloading because it calls these malware then shutdown your protection software because it is mistaken and is just getting in the way.
For Vista users - to turn off UAC ( UAC = User Account Control )
For Windows 7 users - to turn off UAC ( UAC = User Account Control )
Step 3: Installing Tools and Running Scans - please only run one scan at a time and only run each scan one time. Also try to complete all scans before attaching any logs!
Why we toggle System Restore!
If you have been infected with any trojans, spyware, etc, they could have been saved in System Restore and are waiting to re-infect you. Since System Restore is a protected directory, your tools can not access it to delete files that may contain viruses. Even though your tools may say they are deleting them, they are not! The reason for doing this after your system has been completely cleaned of problems, is so we can remove possible infected restore points. When you disable system restore, it removes restore points!
We only toggle System Restore after you are clean because keeping even infected restore points around while we are fixing things may prove useful if something goes wrong during the process. An infected restore point could be better than none at all!
Now surf safely!
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Last edited by chaslang; 06-01-13 at 13:29.. Reason: attach all logs whether the find anything or not
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