Virus shuts down Wireless Zero + USB wireless adaptor

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by SEGA, Oct 18, 2011.

  1. SEGA

    SEGA Private E-2

    Hey again guys. Some virus been giving me trouble lately.

    What happens is, first , at seemingly random, the light on my Netgear USB wireless Adaptor keeps flashing nonstop. Then all internet access freezes, and wireless zero config shuts down. The only way to restore internet connection is to restart Wireless Zero Configuration, uninstall the USB adaptor (including disconnecting it from PC) and then restarting computer and setting it all up again.

    As you can probably guess, Malware/Antispyware come up clean. I'll include their logs anyway.
     

    Attached Files:

  2. SEGA

    SEGA Private E-2

    and here's the combofixlog.
     

    Attached Files:

    • log.txt
      File size:
      22.6 KB
      Views:
      3
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You never completed the last thread you started in this forum. That is a very bad idea and also not very polite. Please work your threads thru to completion from now on or we may refuse to help you in the future. This can be extremely dangerous to your security.:(


    Your logs show that you did not use the current version of MGtools. I will give you instructions below to cleanup old info and then get the new version. Also since you did not use a current version of TDSSkiller, we will redo that too. Follow instructions below in the order written.


    Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.




    Now goto the below link and follow the instructions for running TDSSKiller from Kaspersky
    • Be sure to attach your log from TDSSKiller
    Now please also download MBRCheck to your desktop.



    See the download links under this icon [​IMG]
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista or Win7, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


    Now attach the below log:
    • the log from TDSSkiller
    • the log from MBRcheck
    • C:\MGlogs.zip
     
    Last edited: Oct 20, 2011
  4. SEGA

    SEGA Private E-2

    ok, didn't realise I didn't close the other thread. I did as you asked and 'repairer' windows using a CD. it seemed to fix those problems. thank you for all your help, sorry I didn't report back in the other thread. last thing I want is to create bad blood.




    Anyway, here are the files you asked for.




    BTW I am having problems with my laptop as well. it doesn't 'seem' to have any viruses, but it runs VERY slow. before i start elaborating, do you want me to make a different thread about this? or should I wait till this problem is solved?


    EDIT- sorry for long reply.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please start a new thread for the other computer. Run the Read and Run First instructions on that computer and attach the requested logs. :major
     
  6. SEGA

    SEGA Private E-2

    ok I will make sure I start a new thread for the other laptop.

    chaslang, I posted the update files you asked for in the previous post
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Chaslang is currently unable to respond so I shall be continuing to work with you.

    Please be warned that you would be wise to back up any important data before proceeding with the next step of attempting to fix your MBR.


    Do you have your XP boot CD? If not:

    This is a download of an .iso file of just the Recovery Console for XP.
    Burn to CD with Nero or other 'disc image' capable tool and boot.

    XP Recovery Console.

    You can use ImageBurn to create the disc.

    Boot to the bios after creating the disc, and change the boot order to CD/DVD as first boot device. Then insert the CD and reboot. Once you are in the Recovery Console, type:

    then exit. Reboot to normal mode and re-run MBRCheck and attach the new log.
     
  8. SEGA

    SEGA Private E-2

    hi sorry for the long time for reply. the adaptor has been messing me around so much, it takes constant reinstallations of the adaptor and restarts of Wireless zero config to get online. everytime the adaptor/wirelesszero config stops working, the connection goes from good to 'excellent' which it never goes to normally. even the netgear smart wizard is instantly closed.



    When I type fixmbr into the Recovery Console, it comes up with three places to write the parition to.
    C: IX836
    C:Windows
    D:


    which should I write it to? I wanna ask before I do anything, last time I 'overwrote' a partition, it lost me everything on the hard drive.
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    As it's been a while (and also because the current copy you had was outdated) please do the following:

    Now go to this MGTools and download the new version of MGtools.exe. Overwrite your previous MGtools.exe file with this one.

    Run the new C:\MGTools.exe and attach the new C:\MGlogs.zip

    Are you still experiencing network connection issues? Although the MBRCheck log came out reporting unknown, it does not necessarily mean bad, so attach the latest C:\Mglogs.zip and I'll see what we can do next.
     
  10. SEGA

    SEGA Private E-2

    sorry for the long time for reply.
    eventually my pc shut down completely, and I had to get a new windows disk from Dell to reinstall my pc.

    lost a lot of work. :(
     
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member


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