Hard Drive Failure-iMAC

[simrick]

I have a friend with an iMAC running Snow Leopard. Her computer started acting up, sometimes not booting, so she took it in to the Apple authorized repair shop (out of warranty). They said her hard drive was failing and needed to be replaced. When she questioned them as to the warranty on the new drive, they said that they buy the drives in bulk, and therefore can only give a 90-day warranty (same as all their work). I told her I thought this was wrong, since all new hard drives come with a 1, 2 or sometimes 3-year warranty, and advised her to be wary that she may be getting a used drive.

I was wondering if anyone here has experience with this, or works for an authorized repair shop, and can verify for me that this is standard practice? Thanks!

[Colemanguy]

I personaly, would take it to a different store, but this isn't too far out of the line of what i have seen in stores around here. Might see if you/your friend can purchase the drive on your own, and then pay them to do the installation/setup of the drive. That way you would have your new drive with warranty.

[simrick]

Originally Posted by Colemanguy

I personaly, would take it to a different store, but this isn't too far out of the line of what i have seen in stores around here. Might see if you/your friend can purchase the drive on your own, and then pay them to do the installation/setup of the drive. That way you would have your new drive with warranty.

Thanks for your response...that's a good idea!