Internet stopped working / Yellow sign next to drives

[Joey Jiggles]

Hey guys,

My other work laptop has not been connected to the internet for a while. I noticed in the drive manager / network adapters there were some yellow warning signs. I can't even get it to connect when I hardwire the ethernet cable. Any steps to help me with this?

My computer is a Dell Latitude 810.

Thank you.

[falconattack]

Originally Posted by Joey Jiggles

Hey guys,

My other work laptop has not been connected to the internet for a while. I noticed in the drive manager / network adapters there were some yellow warning signs. I can't even get it to connect when I hardwire the ethernet cable. Any steps to help me with this?

My computer is a Dell Latitude 810.

Thank you.

Hi my friend , what is your OS ? You must give us your service tag which is located at the bottom of the laptop !!

[Goldenskull]

Here is a link too Dells help section for drivers look up your service tag number and it should give you the right drivers for your Dell Latitude 810
http://search.dell.com/results.aspx?...=False&~ck=tab

[Joey Jiggles]

Service Tag: 53wyh91

[Joey Jiggles]

Originally Posted by Goldenskull

Here is a link too Dells help section for drivers look up your service tag number and it should give you the right drivers for your Dell Latitude 810
http://search.dell.com/results.aspx?...=False&~ck=tab

Ok. So I did that and then what.. I go to the drivers section and category network? Then download those 2 drivers that come up? Isn't there sometimes a certain order to install drivers?

[Joey Jiggles]

I don't know why I didn't think of this before.. see screen shot.

[plodr]

If you are running XP, you might want to read this blog about how to remove the packet scheduler miniport entries from Device Manager
http://securitasdato.blogspot.com/20...-miniport.html

[Joey Jiggles]

so does anyone have any idea on why I can't hardwire / connect to the internet?? I just post the device manager because I thought that would help. Are there any steps for me to take? Would love to fix this problem!

[falconattack]

Originally Posted by Joey Jiggles

so does anyone have any idea on why I can't hardwire / connect to the internet?? I just post the device manager because I thought that would help. Are there any steps for me to take? Would love to fix this problem!

Hi my friend , follow this !!

Start - Run type this mmc devmgmt.msc - Ok - right click to yellow device - Properties - Details - scroll down the arrow finding Hardware ids - there is a code in the box , we need it ( select all - copy - paste ) the code here

[Joey Jiggles]

Ok so I did what you told me to each one with a yellow marker on the device.

The first 3 (from the top) said: ms_pschedmp

And the last one said: ms_l2tpminiport

[tgell]

See if resetting TCP/IP helps. This is for XP SP2 and later.

At the command window of an admin account type the following:

netsh int ip reset c:\resetlog.txt

[Joey Jiggles]

Originally Posted by tgell

See if resetting TCP/IP helps. This is for XP SP2 and later.

At the command window of an admin account type the following:

netsh int ip reset c:\resetlog.txt

It came back with the typical: This Page Cannot be displayed

[tgell]

You still have the yellow exclamation marks?

[Joey Jiggles]

still there.

[tgell]

Right click on the network icon in the system tray, select open network connections. Right click on your connection and select properties. Under this connection uses the following items, is TCP/IP checked? Is Client for Microsoft Networks checked?

[Joey Jiggles]

yes.. both are checked and they are both checked for my wireless and local area connection.

[tgell]

Try uninstalling both network devices and then reboot. Might have to update the drivers. When you reboot you should only have two exclamation marks one for the NIC and the other for the wireless adapter.

Edit: but I think XP is missing some network component.

[Joey Jiggles]

you are the man tgell. It worked!

[tgell]

Glad you got it sorted. Thanks for the feedback.

[Joey Jiggles]

Tgell.. I don't know if I should move this post since it's a different issue, but after I got everything up and running the computer had 29 window updates. I did all of the updates (until it froze towards the last 3) and downloaded firefox. Now the computer just sits at 100% cpu usage and is really hard to work with.