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Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


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  #21  
Old 06-09-12, 04:27
cale cale is offline
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Default Re: Win32 Medfos.AA trojan

All done. The 2 dll warnings are still coming up on reboot
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  #22  
Old 06-09-12, 12:07
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Default Re: Win32 Medfos.AA trojan

The tools are not removing them. Boot into safe mode and find the C:\temp1\npacsy.dll. Manually delete it.

Then go to start / run / and type:
regedit

When that opens, scroll down to :
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run] bvmseg and delete that value.
Then also find:
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run] npacsy and delete that value.

Tell me what issues you have with that.
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  #23  
Old 06-09-12, 16:34
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Default Re: Win32 Medfos.AA trojan

Hi TimW
I looked for the npacsy.dll in the C:\temp1 folder but it wasn't there.
So I went onto regedit and deleted the two values as instructed. I've just rebooted (twice to be safe) and the two warning signs have gone.

It appears that my PC is 'clean'. Many thanks!
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  #24  
Old 06-10-12, 12:52
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Default Re: Win32 Medfos.AA trojan

Good to know.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
  2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    • "%userprofile%\Desktop\combofix" /uninstall
      • Notes: The space between the combofix" and the /uninstall, it must be there.
      • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


  3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
  4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
  6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  7. Go to add/remove programs and uninstall HijackThis.
  8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
  9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning procedures pointed to by step 7 of the READ ME
      for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.

  10. After doing the above, you should work thru the below link:


Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0
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  #25  
Old 06-12-12, 02:05
cale cale is offline
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Default Re: Win32 Medfos.AA trojan

Thanks again

I've followed the final steps as you directed and have kept Malawarebytes and SuperAntiSpyware (also added them to my laptop!)

Can't thank you enough for your time.
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  #26  
Old 06-12-12, 12:54
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Default Re: Win32 Medfos.AA trojan

You are most welcome. Safe surfing.
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