MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Malware Removal
Register FAQ Members List Calendar Casino Mark Forums Read

Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


Reply
 
Thread Tools Display Modes
  #1  
Old 06-25-12, 00:31
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default System attempting to shutdown randomly with 60 seconds countdown

My computer suddenly spits out some error code "-10<numbers>" by services.exe in system32, says something about authorized by "NT AUTHORITY", googling yielded 'Sasser worm fixes', which I've tried to no avail.

I used your logging methods and waited for it to happen again thinking it was finally over, and it just did the countdown again, so now I'm attaching those logs and waiting for help from an actual expert such as you people, since this thing has frustrated me a lot more than previous things I've dealt with.

What irks me more is that after using the 'shutdown -a' command, my system starts entering some sort of self-degenerating mode, wherein applications and programs slowly stop functioning properly or with lagged responses, until I am forced to restart and lose my work, yielding yet another victory to the threat.

I've also read similar threads with this problem and I haven't achieved anything remotely similar to a solution, I am sorry for wasting your time with this, but I do need this help.

Here are the logs:
Attached Files
File Type: zip logs.zip (224.5 KB, 8 views)
Reply With Quote
Sponsored links
  #2  
Old 06-25-12, 12:51
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 46,738
Thanks: 449
Thanked 4,661 Times in 4,400 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Please attach the MGLogs.zip separately. Also, download ComboFix to your desktop and run it. Attach the log when it is finished. Do not mouse click or do anything while it is running.
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
Reply With Quote
The Following User Says Thank You to TimW For This Useful Post:
Zero Ziat (06-25-12)
  #3  
Old 06-25-12, 16:26
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

My bad, I guess I thought just putting everything together in one zip would expedite the process...

Here you go, ComboFix's log and MGLogs.zip
Attached Files
File Type: zip MGlogs.zip (225.8 KB, 7 views)
File Type: txt ComboFix.txt (37.1 KB, 8 views)
Reply With Quote
  #4  
Old 06-26-12, 13:14
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 46,738
Thanks: 449
Thanked 4,661 Times in 4,400 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

You need to uninstall:
Messenger Plus! 5
Messenger Plus! for Skype

Do you know what this is ( it seems to be related to McAfee ):
e:\windows\system32\mfevtps.exe.e877.deleteme

Use windows explorer to find and delete:
E:\Documents and Settings\FREE BALLIN'\Templates\31xons04mf

I don't know what the following is, but let's delete it:

Download The Avenger by Swandog46 to your Desktop.

See the download links under this icon
Extract avenger.exe from the Zip file and save it to your desktop.

  1. Run avenger.exe by double-clicking on it.
  2. Click OK at the warning to continue to use The Avenger
  3. Do not change any of the check box options!
  4. Shut down your protection software now to avoid possible conflicts.
  5. Copy everything in the Quote box below, and paste it into the Input script here: part of The Avenger
    Quote:
    Files to delete:
    E:\WINDOWS\TEMP\mkaicf\setup.exe
    E:\WINDOWS\TEMP\itqe\setup.exe

    Folders to delete:
    E:\WINDOWS\TEMP\mkaicf
    E:\WINDOWS\TEMP\itqe

    Registry values to delete:
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run | DRProtect
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run | NLProtect

    Registry keys to delete:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\mmsoh.exe
  6. Now click the button
  7. Click Yes to the prompt to confirm you want to execute.
  8. Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
  9. Your PC should reboot, if not, reboot it yourself.
  10. A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
  11. Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
Reply With Quote
The Following User Says Thank You to TimW For This Useful Post:
Zero Ziat (07-05-12)
  #5  
Old 06-26-12, 18:30
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Done, here you go.

And uh, things are okay, I guess... I've yet to see the countdown again, but it takes time to pop up.
Attached Files
File Type: txt avenger.txt (4.7 KB, 3 views)
File Type: zip MGlogs.zip (256.0 KB, 10 views)
Reply With Quote
Sponsored links
  #6  
Old 06-26-12, 20:00
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Yep, countdown is still here.
Reply With Quote
  #7  
Old 06-27-12, 14:14
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 46,738
Thanks: 449
Thanked 4,661 Times in 4,400 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Your logs are clean. I suggest you post in the software forum for further assistance.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
  2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    • "%userprofile%\Desktop\combofix" /uninstall
      • Notes: The space between the combofix" and the /uninstall, it must be there.
      • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


  3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
  4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
  6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  7. Go to add/remove programs and uninstall HijackThis.
  8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
  9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning procedures pointed to by step 7 of the READ ME
      for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.

  10. After doing the above, you should work thru the below link:


Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
Reply With Quote
The Following User Says Thank You to TimW For This Useful Post:
Zero Ziat (07-05-12)
  #8  
Old 06-27-12, 22:10
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Oh okay, I reposted in the Software forum then...
Reply With Quote
  #9  
Old 06-29-12, 00:58
chaslang's Avatar
chaslang chaslang is offline
MajorGeeks Admin - Master Malware Expert
 
Join Date: Feb 2004
Location: Northern New Jersey USA
Posts: 80,447
Thanks: 62
Thanked 7,696 Times in 4,149 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Quote:
Originally Posted by TimW View Post
Your logs are clean.
Tim, I suggest that you revisit the ComboFix log and check out the below.
Code:
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2012-03-14 05:06 . !HASH: COULD NOT OPEN FILE !!!!! . 214912 . . [------] . . e:\windows\system32\drivers\ndis.sys
[-] 2012-03-14 05:06 . !HASH: COULD NOT OPEN FILE !!!!! . 214912 . . [------] . . e:\windows\system32\dllcache\ndis.sys
e:\windows\System32\wscntfy.exe ... is missing !!
 
S2 qobsmhaz;i8042 Keyboard and PS/2 Mouse Port Helper;e:\windows\System32\svchost.exe -k netsvcs [4/14/2008 9:00 AM 14336]
S2 srv8C0;srv8C0;e:\windows\system32\svchost.exe -k netsvcs [4/14/2008 9:00 AM 14336]
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't."


Support Majorgeeks on Facebook:

Majorgeeks Newsletter
Reply With Quote
The Following User Says Thank You to chaslang For This Useful Post:
Zero Ziat (07-05-12)
  #10  
Old 06-29-12, 08:20
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

I see... Should I do anything or wait for TimW to respond?
Reply With Quote
Sponsored links
  #11  
Old 06-29-12, 13:09
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 46,738
Thanks: 449
Thanked 4,661 Times in 4,400 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Do you have your XP install disc? If so, put it in your CD drive and go to start / run / and type:
sfc /scannow

Then re-run Combofix when it is done and attach a new log.
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
Reply With Quote
The Following User Says Thank You to TimW For This Useful Post:
Zero Ziat (07-05-12)
  #12  
Old 06-30-12, 15:04
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Hm, lacking my install disc.
Reply With Quote
  #13  
Old 06-30-12, 15:39
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 46,738
Thanks: 449
Thanked 4,661 Times in 4,400 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

The you will need to see if someone else has one and borrow it.
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
Reply With Quote
The Following User Says Thank You to TimW For This Useful Post:
Zero Ziat (07-05-12)
  #14  
Old 06-30-12, 23:38
chaslang's Avatar
chaslang chaslang is offline
MajorGeeks Admin - Master Malware Expert
 
Join Date: Feb 2004
Location: Northern New Jersey USA
Posts: 80,447
Thanks: 62
Thanked 7,696 Times in 4,149 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Delete any copies of ComboFix.exe that you already have and download and save one from the below link to your Desktop:

combofix.exe

Now we need to use ComboFix to remove a bunch of malware files.
  • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    • If it is not on your Desktop, the below will not work.
  • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
  • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
  • Open Notepad and copy/paste the text in the below quote box into it:
Quote:
ClearJavaCache::
Driver::
qobsmhaz
srv8C0

Restore::
e:\windows\system32\drivers\ndis.sys
e:\windows\system32\dllcache\ndis.sys
e:\windows\System32\wscntfy.exe
  • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
  • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
  • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  • Follow the prompts.
  • When it finishes, a log will be produced named c:\combofix.txt
  • I will ask for this log below
Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up because you recieve the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista or Win7, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Now attach the below log:
  • C:\ComboFix.txt
  • C:\MGlogs.zip
Make sure you tell me how things are working now!
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't."


Support Majorgeeks on Facebook:

Majorgeeks Newsletter
Reply With Quote
The Following User Says Thank You to chaslang For This Useful Post:
Zero Ziat (07-05-12)
  #15  
Old 07-05-12, 16:29
Zero Ziat Zero Ziat is offline
Private E-2
 
Join Date: Jun 2012
Posts: 12
Thanks: 7
Thanked 0 Times in 0 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Well, you see, I'm now on my Ubuntu Linux distro because SFC /scannow didn't work with a disk I got from a friend, I tried downloading SP3 from Microsoft and changing the registry settings to make it install from there but it still wasn't working so I tried making a repair install from the CD but during the install it asked me for my CD key, realized I didn't have that CD's key so I rebooted the computer and asked my friend through my Ubuntu distro, got the CD key online from him, but now the XP repair install is stuck on "Registering components" Around the 10 minute mark, I tried freeing up space, restarting the repair install from the CD, etc... I've no idea on what I should do, and I can't get back to Windows XP.

I'm also getting pressured to format my HDD from other computer users, so I appreciate the help if we don't have to get to that measure.
Reply With Quote
Sponsored links
  #16  
Old 07-05-12, 23:13
chaslang's Avatar
chaslang chaslang is offline
MajorGeeks Admin - Master Malware Expert
 
Join Date: Feb 2004
Location: Northern New Jersey USA
Posts: 80,447
Thanks: 62
Thanked 7,696 Times in 4,149 Posts
Default Re: System attempting to shutdown randomly with 60 seconds countdown

Quote:
Originally Posted by Zero Ziat View Post
Well, you see, I'm now on my Ubuntu Linux distro because SFC /scannow didn't work with a disk I got from a friend,
Was the disk for the exact same version of Windows XP?

Quote:
Originally Posted by Zero Ziat View Post
but it still wasn't working so I tried making a repair install from the CD but during the install it asked me for my CD key, realized I didn't have that CD's key so I rebooted the computer and asked my friend through my Ubuntu distro, got the CD key online from him,
You cannot use your friends key. It is illegal and it could potentially render not only your PC unusable but also may invalidate your friends licensed Windows XP.

Quote:
Originally Posted by Zero Ziat View Post
but now the XP repair install is stuck on "Registering components" Around the 10 minute mark, I tried freeing up space, restarting the repair install from the CD, etc... I've no idea on what I should do, and I can't get back to Windows XP.

I'm also getting pressured to format my HDD from other computer users, so I appreciate the help if we don't have to get to that measure.
We cannot help you withi this in the malware forum. You are not having malware problems now. You basically have a broken Windows installation and it would be better to continue in the Software Forum. However do not that they cannot support you using illegal keys for Windows. You need your own licensed Windows key. If you don't have one, then you need to get one.
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't."


Support Majorgeeks on Facebook:

Majorgeeks Newsletter
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
system freezing on me randomly... why? AlwaysInfected Software 16 03-09-09 15:51
PC Build - System switches off after 10-15 seconds Mark3235 Hardware 4 04-11-07 19:21
System restart...t minus 60 seconds... Amandalynn Malware Removal 13 09-27-05 22:10
System appears to shutdown randomly & Monitor loses signal Jaded Hardware 3 05-29-05 18:58
system rebooting randomly Dionysos Hardware 2 12-21-04 09:36


All times are GMT -5. The time now is 23:02.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger