Can't run online scans

I posted before regarding my desktop. Now I am working through your steps on a laptop, where I had successfully run the online scans before, but only the Bitdefender works now. When I try to install the ActiveX items I just get a message that says that the info. will need to be resent in order to refresh. Retrying or cancelling does not resolve the issue, and my Security settings are set at what they suggest.

Any idea why these scans won't run or what I should do next?

I am working on a Dell Inspiron 9300
processor 2.00 GHz
798 MHz 512 MB RAM

Thanks!

 

RAVAntivirus says their website is closed for the scan.

Had issues with TrendMicro, Trojan Scan, and Panda ActiveScan.

Thanks.

 

Okay, but what should I do about the other 3 online scans I had trouble with. RAV was the only one that said it did not exist. Are you saying the same is true with the others? It appears I'm just having issues with the ActiveX installing for some reason.

Thanks.

 

Since I ran Bitdefender, I went ahead and finished the rest of the procedures, running the other scans in safe mode. Spybot was the only one that came up with the usual Windows Security Virus Scan Disable Notify and Firewall Disable Notify and also 'WebBackLite', which I checked and deleted also.

Though I have had various symptoms on this PC in the past, the only thing I'm aware that it is still doing is showing a 'Download file' window asking if I want to open a file that would normally just open itself up in the proper Express Scribe program without this window popping up. It had been working fine for a few weeks, but this just started again on Saturday and is still occuring now. Does this sound like a spyware issue?

I also ran a Hijack This log in case you want to see that. I did not run the other program you mentioned snce I was able to run Bitdefender. Do you still want me to run this or do anything else at this point?

Thanks so much!

 

I should also mention that I am unable to upload my work files with Firefox; have to use IE for this. It also seems other websites don't work properly unless I use IE. (don't remember which ones offhand).

Thanks.

 

I just realized that I am still having an issue with a particular webiste redirecting me to different log in pages within the site when this should not be occuring. This has been goiing on for at least a month. (ie. instead of taking me to the link I click on, it takes me to either my log on page again or a staff log on page that I should never even see.)

Thanks again.

 

Okay, attached are the ewido and Hijack This logs. Ewido did not find anything.

I still have issues with the redirection I mentioned previously and one other thing I remember is that a few of my email addresses that I use regularly all of a sudden stopped working. Outlook returned the messages saying they looked like SPAM. If neither of these issues have anything to do with spyware, do you have any idea where I might look next to get these issues resolved?

Thanks so much!

 

Okay, sorry. Here it is...

 

Okay. The only problems that I can recall are the ones mentioned before about email addresses and redirection of a certain website to different log on pages.

Any idea how to stop the redirection or why email (Outlook Express) thinks addresses I have always used are now considered as SPAM so won't be delivered?

Thanks so much!