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Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


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  #1  
Old 01-28-10, 07:59
SkyChimp SkyChimp is offline
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Default Internet Explorer is redirecting. MBR Rootkit Detected!

Recently I noticed that Internet Explorer is redirecting me to bogus websites that look like the site I am attempting to login to. Example would be Ebay, Paypal, or any other website that requires logging in that is an "https:". I have tried Malwarebytes, CCleaner, McAfee and nothing works to remove it. I ran a RootRepeal report this morning and is says MBR Rootkit Detected! I am most eager to get this resolved as I work from home on this computer and it's starting to hinder my work. I will patiently await someone's response on this. I am also attaching the rootrepeal log.

Thank you,

Dan
Attached Files
File Type: txt RootRepeal report 01-28-10 (08-38-17).txt (2.5 KB, 3 views)
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  #2  
Old 01-28-10, 19:04
Kestrel13!'s Avatar
Kestrel13! Kestrel13! is offline
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Default Re: Internet Explorer is redirecting. MBR Rootkit Detected!

Quote:
I have tried Malwarebytes, CCleaner, McAfee and nothing works to remove it.
I need you to go through the whole of the malware removal procedures which I shall link to below for reference:

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.
  • **** If something does not run, write down the info to explain to us later but keep on going. ****
  • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
  • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

  1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
  2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
  3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
  4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.


You need to attach logs from running tools regardless of whether or not they found anything. For example the program might be outdated, and didn't find anything because of that fact, so do post logs from MBAM as well as the other requested logs which you haven't posted, from running the R&R. Before I see them, I cannot build you a fix.

Quote:
I ran a RootRepeal report this morning and is says MBR Rootkit Detected!
All the more reason to attach the other requested logs
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  #3  
Old 01-28-10, 23:37
SkyChimp SkyChimp is offline
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Default Re: Internet Explorer is redirecting. MBR Rootkit Detected!

Okay... I followed all steps and I noticed that some items where picked up. Here are the logs on all four programs that you wanted.
Attached Files
File Type: txt SASlog.txt (604 Bytes, 2 views)
File Type: txt mbam-log-2010-01-28 (23-26-50).txt (980 Bytes, 2 views)
File Type: txt ComboFix-Log.txt (20.1 KB, 3 views)
File Type: txt RRlog.txt (1.5 KB, 3 views)
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  #4  
Old 01-28-10, 23:38
SkyChimp SkyChimp is offline
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Default Re: Internet Explorer is redirecting. MBR Rootkit Detected!

And finally the MGlogs
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File Type: zip MGlogs.zip (132.8 KB, 1 views)
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  #5  
Old 01-29-10, 08:23
Kestrel13!'s Avatar
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Default Re: Internet Explorer is redirecting. MBR Rootkit Detected!

1. Now we need to use ComboFix
  • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    • If it is not on your Desktop, the below will not work.
  • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
  • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
  • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
Code:
KILLALL::

Fcopy::
C:\WINDOWS\ServicePackFiles\i386\atapi.sys | C:\WINDOWS\system32\drivers\atapi.sys

File::
c:\windows\system32\f9t.dat

Folder::
c:\documents and settings\All Users\Application Data\Viewpoint
C:\$AVG
  • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
  • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
  • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  • Now use your mouse to drag CFscript.txt on top of ComboFix.exe



  • Follow the prompts.
  • When it finishes, a log will be produced named c:\combofix.txt
  • I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

2. Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
  • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
  • Click Start > Run and copy/paste the following bold command into Run box and hit Enter.
"%userprofile%\Desktop\TDSSKiller.exe" -v
  • Follow the instructions to type in "delete" when it asks you what to do when if finds something.
  • When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

3. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now! Are you still being directed?

Last edited by Kestrel13!; 01-29-10 at 08:28..
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  #6  
Old 02-13-10, 01:11
SkyChimp SkyChimp is offline
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Default Re: Internet Explorer is redirecting. MBR Rootkit Detected!

Things are running much better now and I'm not being redirected. Thank you
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  #7  
Old 02-13-10, 09:00
Kestrel13!'s Avatar
Kestrel13! Kestrel13! is offline
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Default Re: Internet Explorer is redirecting. MBR Rootkit Detected!

That's great to hear If you wish to attach logs just so I can really confirm you're clean then you can of course do so. Let me know.
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