Ultimately Hijacked by Trojan/Malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by r1d5g7, Oct 24, 2011.

  1. r1d5g7

    r1d5g7 Private E-2

    Ok So I'm working on this computer that has been completely taken over by a trojan. Im getting a long # in the processes 3203397148:3809022017.exe This proccess cannot be terminated. Every attempt to install any malware removal "malwarebytes" Spybot, AVG & every other snippet I could find here on geeks all fail. Most wont even open. Malwarebytes came the closest it installed and ran but few seconds into the scan the trojan terminated it, then access denied after. I've been doing all this in safe mode, normal mode the keyboard is toast & mouse & USB. I've managed to get the USB working & keyboard but no mouse in safe or normal. I need some combat force help here! :major I could format but that's last resort, I'm also worried the virus could have made it to the restore partition. Thanks
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You have a ZeroAccess infection. ComboFix has been successful in removing this. You will find ComboFix in the below cleaning procedure.

    READ & RUN ME FIRST. Malware Removal Guide

    Since you have not been successful with other antispyware programs, just skip to ComboFix in the above ( under the cleaning section for your Windows version ) also run MGtools and attach the logs from both ComboFix and MGtools.

    You may be having problems with your keyboard and mouse because the drivers for them have been infected.
     
  3. r1d5g7

    r1d5g7 Private E-2

    I still done all the steps just to give it another go. :p Ran combofix, combofix told me to run again if the net didn't work, the trojan killed it 2nd go round. trojan has killed my winrar so no root repeal. couldnt run mg tools either. here log from first combofix. thanks :major
     

    Attached Files:

    • log.txt
      File size:
      20.3 KB
      Views:
      8
  4. r1d5g7

    r1d5g7 Private E-2

    ok the agcsclean wont run in safe mode but I got combofix to run again and mgtools ran, here's the mg log. the rootrepeal or agcsclean said wrong version of windows. its vita so must be the trojan rolleyes
     
  5. r1d5g7

    r1d5g7 Private E-2

    forgot to add the log rolleyes
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is not something we asked you to run so you should not be trying to run it whatever it is. You should only be doing what we ask you to do.

    ComboFix found and attempted to fix a lot of problems including the ZeroAccess infection. As you can see from this log, quite a few programs on your PC were infected and may have to be reinstalled to allow them to work again.


    Let's continue.


    Goto the below link and follow the instructions for running TDSSKiller from Kaspersky

    Now Please also download MBRCheck to your desktop.

    See the download links under this icon [​IMG]
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

    Uninstall the below old versions of software:
    Java(TM) 6 Update 13
    Java(TM) 6 Update 5
    LiveUpdate (Symantec Corporation)

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

    After clicking Fix, exit HJT.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Allow your PC to boot into normal startup mode now to continue with the below!


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the log from TDSSkiller
    • the log from MBRcheck
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  7. r1d5g7

    r1d5g7 Private E-2

    ok I coulden't run the analyze.exe "hijack This".
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Exactly what happened when you tried to run it?

    I still see LiveUpdate (Symantec Corporation). Did you attempt to uninstall it as requested?


    Okay some parts of the last fixed worked and some did not. So we will try another fix.

    The log from MBRcheck shows that you may have an MBR infection. Do you have all important data backed up and do you have your Windows Vista Boot DVD?

    Please see step 4 of the READ & RUN ME FIRST and use MSConfig to put your PC into Normal Startup mode as was requested.



    Please download DummyCreator.zip by farbar and unzip it to your Desktop
    • Run the DummyCreator.exe file by right clicking on it and selecting Run As Administrator.
    • Copy and paste the following into the edit box:

      C:\Windows\3203397148
    • Press Create button and post the result here.
    Important: Restart the computer immediately and then continue with the below.




    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up because you recieve the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  9. r1d5g7

    r1d5g7 Private E-2

    The Hijack said I did not have permission to access. Couldn't Uinstall the LiveUpdate Says this action is only valid for products that are currently installed. The data is backed up, No Vista Boot disk it only has recovery partition.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay, complete the rest of my instructions
     
  11. r1d5g7

    r1d5g7 Private E-2

    Hey everything ran, had to restart for the mglog but it ran after restart. I think I seen it say access denied on the analyze.exe. The internet still wont work. Combofix told me the malware was attached to my tcip stash. It will connect to the router but will not identify the internet. Proxy is not enabled. thanks for your help M8
     

    Attached Files:

  12. thisisu

    thisisu Malware Consultant

    Hi r1d5g7,
    chaslang is unable to respond at the moment so I will help you with your remaining malware problems.

    If something here does not run as expected, make a note of what problems you encountered, but at least try to complete all steps listed here!

    [​IMG]Please download OTL by Old Timer to your desktop.
    • See the download links under this icon: [​IMG]
    • Double-click OTL.exe to run (Vista and Win7 right click and select Run as administrator)
    • When the window appears, underneath Output at the top-right, make sure Standard Output is selected.
    • Select Scan All Users.
    • Check the boxes beside LOP Check and Purity Check.
    • Copy the text in the code box below and paste it into the [​IMG] text-field.
      Code:
      netsvcs
      %systemdrive%\*.exe
      /md5start
      afd.sys
      atapi.sys
      csrss.exe
      explorer.exe
      ipnat.sys
      ipsec.sys
      regedit.exe
      services.exe
      svchost.exe
      tcpip.sys
      userinit.exe
      winlogon.exe
      /md5stop
      %systemroot%\*. /mp /s
      %windir%\assembly\GAC\*.ini
      %windir%\assembly\GAC_MSIL\*.ini
      %windir%\assembly\gac_32\*.ini
      %windir%\assembly\gac_64\*.ini
      %windir%\assembly\temp\*.ini
      %windir%\assembly\tmp\u /s
      %allusersprofile%\application data\*.exe
      %systemdrive%\MGtools
      %systemdrive%
      %userprofile%\desktop
      hklm\software\microsoft\windows\currentversion\run|exe /rs
      hklm\software\microsoft\windows\currentversion\runonce|exe /rs
      
    • Now click the [​IMG] button.
    • When the scan is complete, Notepad will open with the results of the OTL scan.
    • Close Notepad.
    • There will be two log files on your desktop entitled OTL.txt and Extras.txt.
    • Attach both OTL.txt and Extras.txt to your next message. (How to attach items to your post)

    Please download Windows Repair by Tweaking.com to your desktop.
    • See the download links under this icon: [​IMG]
    • Double-click tweaking.com_windows_repair_aio.zip and extract the Tweaking.com - Windows Repair folder to your desktop.
    • Now open this folder and double-click Repair_Windows.exe.
    • Click the Start Repairs tab on the far right.
    • Click Custom Mode so there is a bullet in it.
    • Click the Start button (bottom right)
      Note: When asked if you would like to create a restore point. It is recommended just in-case something does not go as planned.
    • Click Unselect All
    • Put a checkmark in the following items:
      • Reset Registry Permissions
      • Reset File Permissions
      • Remove Policies Set By Infections
      Note: Leave everything else unchecked
    • Put a checkmark in Restart System When Finished
    • Now click the Start button (bottom right)

    [​IMG] Please download Win32kDiag to the root of your C:\ drive. It must be saved here or the below will not work!
    • Now press and hold the [​IMG] Windows key on your keyboard, then press the letter r on your keyboard.
    • This opens the Run dialog box.
    • Then copy the below bold text and paste it into the Open: text-field and press ENTER.
      C:\win32kdiag.exe -f -r
    • When it's finished, there will be a log called Win32kDiag.txt on your desktop.
    • Attach this log to your next message. (How to attach items to your post)
     
    Last edited: Nov 5, 2011
  13. r1d5g7

    r1d5g7 Private E-2

    Got an error on the diag, screen shot attached. Everything ran I have the logs. Not sure about the tweeking tool it kinda seemed like it just got shut off.
     

    Attached Files:

  14. thisisu

    thisisu Malware Consultant

    Do this while I review the rest of your logs.

    Please download SystemLook by jpshortstuff to your desktop.
    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :regfind
      *ipsec*
      :filefind
      ipsec.sys
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. (How to attach items to your post)
      Note: The log be found on your desktop entitled SystemLook.txt
     
  15. r1d5g7

    r1d5g7 Private E-2

    here's the file. thanks m8:cool
     

    Attached Files:

  16. thisisu

    thisisu Malware Consultant

    [​IMG] Please download GrantPerms by Farbar to your desktop.
    • Open GrantPerms.zip and extract GrantPerms.exe to your desktop.
    • Run GrantPerms.exe by double-clicking on it. (Vista and Win7 right-click and select Run as administrator)
    • Copy the text in the below code box and paste it into the text-field available in GrantPerms.
      Code:
      C:\Windows\SMINST
      
    • Now click the Unlock button.
    • Click the OK button when you see Unlock operation completed.
    • Now click the List Permissions button.
      Note: Notepad will open afterwards.
    • This Perms.txt log file is on your desktop.
    • Attach Perms.txt to your next message. (How to attach items to your post)

    [​IMG]Now we need to make use of OTL by Old Timer.
    • Double-click OTL.exe to run (Vista and Win7 right-click and select Run as administrator)
    • When OTL opens, copy the text in the code box below and paste it into the [​IMG] text-field.
      Code:
      [COLOR="DarkRed"]:processes[/COLOR]
      killallprocesses
      [COLOR="DarkRed"]:otl[/COLOR]
      FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found
      FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll File not found
      O4 - HKU\S-1-5-21-2172796819-2331580506-2278859845-1000..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe ()
      [2 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]
      [2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
      [2011/10/28 20:05:47 | 000,005,710 | ---- | M] () -- C:\ProgramData\LuUninstall.LiveUpdate
      @Alternate Data Stream - 121 bytes -> C:\ProgramData\TEMP:206E2596
      [COLOR="DarkRed"]:services [/COLOR]
      [COLOR="DarkRed"]:files[/COLOR]
      C:\Windows\System32\drivers\0200~1
      C:\Program Files\Viewpoint
      C:\Program Files\Eusing Free Registry Cleaner
      xcopy %temp%\smtmp\1 "%programdata%\start menu" /s /i /h /y /c
      xcopy %temp%\smtmp\2 "%appdata%\microsoft\internet explorer\quick launch" /s /i /h /y /c
      xcopy %temp%\smtmp\3 "%appdata%\microsoft\internet explorer\quick launch\user pinned\taskbar" /s /i /h /y /c
      xcopy %temp%\smtmp\4 "%programdata%\desktop" /s /i /h /y /c
      dir "C:\Windows\SMINST\" /c
      netsh int ip reset resetlog.txt /c
      netsh winsock reset /c
      ipconfig /flushdns /c
      [COLOR="DarkRed"]:reg[/COLOR]
      [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
      "SpybotSD TeaTimer"=-
      [COLOR="DarkRed"]:commands[/COLOR]
      [purity]
      [emptytemp]
      
    • Now click the [​IMG] button.
    • OTL may ask to reboot the machine. Please do so if asked.
    • Click the OK button.
    • When complete, Notepad will open.
    • Close Notepad.
    • A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
    • Attach this log to your next message. (How to attach items to your post)
    • Now open OTL again and click the [​IMG] button
      Note: This automatically updates the OTL.txt log on your desktop.
    • Attach OTL.txt to your next message. (How to attach items to your post)

    [​IMG] Please re-run ComboFix by right-mouse clicking ComboFix.exe and selecting "Run as Administrator". Allow it to Update itself if prompted!
    When finished, attach its newest log. (How to attach items to your post)

    [​IMG] Now retry running Win32KDiag.exe using the same instructions as before.
    Then attach its latest log. (How to attach items to your post)

    [​IMG] Now run C:\MGtools\GetLogs.bat by double-clicking it (Vista and Win7 right-click and select Run as Administrator)
    Then attach C:\MGlogs.zip to your next message. (How to attach items to your post)
    Notes:
    • This will automatically update all the logs inside MGlogs.zip
    • Make sure you click Accept on the License Agreement from Trend Micro HiJackThis - v2.0.4 twice if prompted.

    LET ME KNOW HOW THE PC IS RUNNING AFTER YOU HAVE COMPLETED THESE STEPS
     
  17. r1d5g7

    r1d5g7 Private E-2

    Man this is one pain in the $$$ agent, I hope all the bad things in the world happen to the inventer and to him/her only LoL :major Anyways still not identifying my network, and the win32dig had a different error, screen included.
     

    Attached Files:

  18. r1d5g7

    r1d5g7 Private E-2

    Here is the rest of them, max upload
     

    Attached Files:

  19. thisisu

    thisisu Malware Consultant

    It can be quite stubborn. Let's go ahead and fix your Master Boot Record (MBR) before going further.

    You have all your important data backed up right? This is important as sometimes attempting to fix the MBR can result in the PC not booting up properly. However, this very rarely happens.

    Do you have your Windows Vista DVD? We need it to restore a clean MBR.

    If you do not have your Vista DVD, you can create one with the Recovery Console (which is really all we need), here: Download Windows Vista 32-Bit (x86) Recovery Disc Use a program such as Imgburn to create the bootable Image (we want to be able to boot from this CD/DVD)

    1. Insert the CD/DVD
    2. Reboot your computer
    3. At the Hewlett Packard (HP) splash screen, press Esc
    4. This takes you to the Boot Menu
    5. Select CD/DVD Rom from the selection by using the Down / up arrows (Note: It will probably be TSSTcorp CDDVDW TS-L633A ATA Device or something similar [according to your logs])
    6. Press ENTER after you have selected the CD/DVD Rom drive.
    7. You'll hear the DVD spinning up, be ready to press ANY key when you see the following message:
    [​IMG]

    • This takes a while to load (30-45 seconds)
    • When the below screen appears:
    [​IMG]

    • Choose Repair your computer
    • Now you be presented with this screen:
    [​IMG]
    • Press Next
    • You will now see this screen below:
    [​IMG]
    • Choose Command Prompt which is at the bottom of the list.
    • A black box appears on top of the previous screen. This is the command prompt.
    • Now type in: bootrec /fixmbr and press ENTER afterwards.
    • Note: There is only a SPACE after bootrec
    • Now you will see:
    • [​IMG]
    • Type exit and press ENTER.
    • Now restart your computer WITHOUT booting off the DVD again (don't press a key when it says... "press any key to boot from cd/dvd...")

    Once back in Windows.. Re-run MBRCheck and attach its latest log.
     
  20. r1d5g7

    r1d5g7 Private E-2

    This dang hp don't come with disk anymore :( recover partition that is why I haven't just reformatted this mug. The link dosent work for the recovery disk.
     
  21. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  22. r1d5g7

    r1d5g7 Private E-2

    here's the log. No net still. It still says Identifying.....:cry
     

    Attached Files:

  23. thisisu

    thisisu Malware Consultant

    K your MBRCheck log looks good now.

    Can you upload the below files to VirusTotal for analysis and let me know the results.
    • c:\windows\system32\drivers\smb.sys
    • c:\windows\system32\Drivers\COH_Mon.sys

    [​IMG] Please download a new TDSSKiller from a clean computer and run it on the infected computer.
    In the Change Parameters field, select "Verify driver digital signatures" and "Detect TDLFS File System" and then Scan. Do not attempt to fix anything it detects! (if anything). Just select Skip for all and then attach the log.

    [​IMG] Please download The Avenger by Swandog46 to your desktop.
    • See the download links under this icon: [​IMG]
    • Open avenger.zip and extract avenger.exe to your desktop
    • Run avenger.exe by double-clicking on it.
    • Click OK at the warning to continue to use The Avenger.
      Note: Do not change any of the check box options!
    • Shut down your protection software now to avoid possible conflicts.
    • Copy everything in the code box below, and paste it into the Input script here: text-field.
      Code:
      [COLOR="DarkRed"]Files to delete:[/COLOR]
      C:\Windows\System32\drivers\0200~1
      [COLOR="DarkRed"]Folders to delete:[/COLOR]
      C:\Program Files\Viewpoint
      C:\Program Files\Eusing Free Registry Cleaner
      
    • Now click the [​IMG] button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
    • Attach avenger.txt to your next message. (How to attach items to your post)

    Now try the following: Complete reinstall of TCP/IP stack

    [​IMG] Running a new scan with OTL...
    • Double-click OTL.exe to run (Vista and Win7 right click and select Run as administrator)
    • When the window appears, underneath Output at the top-right, make sure Standard Output is selected.
    • Select Scan All Users.
    • Check the boxes beside LOP Check and Purity Check.
    • Copy the text in the code box below and paste it into the [​IMG] text-field.
      Code:
      netsvcs
      %systemdrive%\*.exe
      /md5start
      afd.sys
      atapi.sys
      COH_Mon.sys
      csrss.exe
      explorer.exe
      ipnat.sys
      ipsec.sys
      netbios.sys
      regedit.exe
      services.exe
      smb.sys
      svchost.exe
      tcpip.sys
      userinit.exe
      winlogon.exe
      /md5stop
      %systemroot%\*. /mp /s
      %windir%\assembly\GAC\*.ini
      %windir%\assembly\GAC_MSIL\*.ini
      %windir%\assembly\gac_32\*.ini
      %windir%\assembly\gac_64\*.ini
      %windir%\assembly\temp\*.ini
      %windir%\assembly\tmp\u /s
      %allusersprofile%\application data\*.exe
      hklm\software\microsoft\windows\currentversion\run|exe /rs
      hklm\software\microsoft\windows\currentversion\runonce|exe /rs
      
    • Now click the [​IMG] button.
    • When the scan is complete, Notepad will open with the results of the OTL scan.
    • Close Notepad.
    • There will be a log file entitled OTL.txt on your desktop.
    • Attach OTL.txt to your next message. (How to attach items to your post)
     
    Last edited: Nov 2, 2011
  24. r1d5g7

    r1d5g7 Private E-2

    heres the virus total analyst for smb.sys
    Code:
    MD5:	7b75299a4d201d6a6533603d6914ab04
    Date first seen:	2009-05-30 01:00:06 (UTC)
    Date last seen:	2011-09-29 20:44:11 (UTC)
    Detection ratio:	0/43
    there's no COH_Mon.sys on the system

    The Directions for Reinstall TCP/IP didn't work for me, he must be using XP or something. I couldn't make any changes nettcpip.sys because of permission. I'm guessing that why I couldn't uninstall the protocol. v4 or v6, and he dosen't specify. By the way while I was in my control panel I seen Live Systematic Update folder and a Viewpoint folder.

    P.S. I Greatly Appreciate All of the Help I received from you guys, Thanks a million!
     

    Attached Files:

  25. thisisu

    thisisu Malware Consultant

    You did not update TDSSKiller as requested. Please update it and perform a scan again.
     
  26. r1d5g7

    r1d5g7 Private E-2

    Sorry didn't know update was out already
     

    Attached Files:

  27. thisisu

    thisisu Malware Consultant

    [​IMG] Run C:\MGtools\analyse.exe by double-clicking it (Vista and Win7 right-click and select Run as Administrator)
    Shut down your protection software now to avoid possible conflicts.
    Note: This is actually Trend Micro HiJackThis - v2.0.4
    Choose Do a system scan only and select the following lines but do not click fix until you exit all explorer windows and all browser sessions including the one you are reading in right now:
    After clicking Fix, exit out of Trend Micro HiJackThis - v2.0.4

    [​IMG] Now we need to make use of ComboFix by sUBs
    • Make sure that ComboFix.exe that you downloaded while doing the READ & RUN ME is on your desktop but do not run it!
      • If it is not on your desktop, the below will not work.
    • Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
    • Open Notepad and copy/paste the text in the below code box into Notepad:
    Code:
    [COLOR="DarkRed"]KillAll::[/COLOR]
    [COLOR="DarkRed"]DDS::[/COLOR]
    uInternet Settings,ProxyOverride = *.local
    TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
    [COLOR="DarkRed"]Driver::[/COLOR]
    COH_Mon
    [COLOR="DarkRed"]FileLook::[/COLOR]
    c:\windows\system32\Drivers\COH_Mon.sys
    c:\windows\system32\drivers\smb.sys
    C:\Windows\System32\ping.exe
    C:\Windows\System32\cmd.exe
    
    • Save the above as CFScript.txt and make sure you save it to the same location (should be on your desktop) as ComboFix.exe
    • At this point, you must exit all browsers now before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your desktop.
    • Now use your mouse to drag CFScript.txt on top of ComboFix.exe.
      [​IMG]
    • This shall launch ComboFix.
      Note: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
    • Allow ComboFix to update itself if prompted.
    • When it finishes, a log will be produced at C:\ComboFix.txt
      Note: If after running ComboFix you discover none of your programs will open up because you receive the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.
    • Attach this log to your next message. (How to attach items to your post)

    A new scan with SystemLook by jpshortstuff.
    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :reg
      HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\netbt
      HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\afd
      HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\IPNAT
      HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\Tcpip
      HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\smb
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. (How to attach items to your post)
      Note: The log be found on your desktop entitled SystemLook.txt

    [​IMG] Now run C:\MGtools\GetLogs.bat by double-clicking it (Vista and Win7 right-click and select Run as Administrator)
    Then attach C:\MGlogs.zip to your next message. (How to attach items to your post)
    Notes:
    • This will automatically update all the logs inside MGlogs.zip
    • Make sure you click Accept on the License Agreement from Trend Micro HiJackThis - v2.0.4 twice if prompted.
     
  28. r1d5g7

    r1d5g7 Private E-2

    I Haven't been able to run the analyse.exe for a while now, says "Windows Cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I checked the permissions under options and everything says allow, and it's not read only either. Is there anyway to reinstall the MGtools?
     
  29. thisisu

    thisisu Malware Consultant

    Yes, but the .bat file I would normally recommend would also remove the rest of our tools from your PC.

    Do this: Delete the entire C:\MGtools folder.
    Now downlod a new copy of MGtools.exe to the root of your C: drive (not to your desktop!)
    Now run C:\MGtools.exe, let it finish its scan. When it's finished, close the DOS prompt window by "pressing any key".
    Now open C:\MGtools\analyse.exe as instructed before. See if the permissions issue will allow you open it this time.
     
  30. r1d5g7

    r1d5g7 Private E-2

    I remembered using GetPerms by Fubar a while back in the post to get permission to a file. So I did a list Permissions on it and it said allow. So I did an unlock anyways, soon as I did that the Icon come back to normal and it let me run ;)
     
  31. r1d5g7

    r1d5g7 Private E-2

    These do not exist I attached the log :D
    Still no internet :(
     

    Attached Files:

  32. thisisu

    thisisu Malware Consultant

    Ok, please attach the SystemLook log as requested.
     
  33. r1d5g7

    r1d5g7 Private E-2

    dang I thought I did:-D
     

    Attached Files:

  34. thisisu

    thisisu Malware Consultant

    r1d5g7, please try the below and tell me if the Internet works.

    ==== !!WARNING!! ====
    This is specifically for r1d5g7's computer.
    Do NOT use if you are not r1d5g7

    Attached is tdx.zip which contains two files:
    • tdx.sys
    • tdx.reg
    Extract the tdx.sys file into your C:\Windows\System32\drivers folder
    Extract the tdx.reg file into your desktop.

    Now double-click the tdx.reg file and allow it to merge into the registry.

    Let me know if you got a "successfully merged into the registry" message.

    Regardless if the merge was successful, reboot your computer and proceed with the below directions too:

    Start > All Programs > Accessories > right-mouse click Command Prompt and choose "run as administrator".

    In the command prompt window, type in the following commands in this order, pressing ENTER after each one:
    1. net start afd
    2. net start tdx
    3. net start tcpip
    4. net start nsiproxy
    5. net start dhcp

    Also let me know what error messages you received, if any, while attempting the above.
     

    Attached Files:

    • tdx.zip
      File size:
      38.3 KB
      Views:
      8
  35. r1d5g7

    r1d5g7 Private E-2

    the tdx was successfully written to the reg. When I restarted the connection Icon has a world on it "new", It still says identifying when I mouse over or open network center but the internet is working. All the net files where already running. The malware still has the mouse history but I'm gonna try to find an up to date driver. Thanks M8
     
  36. r1d5g7

    r1d5g7 Private E-2

    Ok The tdx was written to reg no problem. After reboot I noticed the globe over my computers icon for the internet connection. I ran the net commands and all the files where already running. So I opened up firefox and the net is working now. I still don't have the mouse working but I'm looking for a driver update now that some other things are working. The mouseover on the network connection icon will say network 3 then switch back to identifying but the internet is working so I dunno. thanks M8
     
  37. r1d5g7

    r1d5g7 Private E-2

    Ok the mouse is working after driver update. Seems like its quit doing the Identifying after the restart with the mouse installation. As far as my logs go the malware is gone correct? I usually recommend people to put AVG and Spybot on their pc and run weekly after I clean one, would you recommend the same? Thanks for all of your help :major
     
  38. thisisu

    thisisu Malware Consultant

    Can you put your PC back into Normal Startup mode with msconfig and then rerun C:\MGtools\GetLogs.bat. Then attach the latest MGlogs.zip to your next message.

    I just want to make sure nothing else is hiding. The rest of your logs look good though.

    and I'm glad to hear the internet is working again :)
     
  39. r1d5g7

    r1d5g7 Private E-2

    Would you recommend AVG free and spybot to keep the system clean?
     

    Attached Files:

  40. thisisu

    thisisu Malware Consultant

    Still not in Normal Startup mode.

    [​IMG] Copy the bold text below to Notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "All files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now reboot and rerun GetLogs.bat. Attach MGlogs.zip

    No.
     
  41. r1d5g7

    r1d5g7 Private E-2

    msconfig says im in normal
     
  42. thisisu

    thisisu Malware Consultant

    I know. This happens sometimes, go ahead and run the fixme.reg as requested.
     
  43. r1d5g7

    r1d5g7 Private E-2

    What free programs would you recommend to keep the system clean?
     

    Attached Files:

  44. r1d5g7

    r1d5g7 Private E-2

    had no problems with the reg edit
     
  45. thisisu

    thisisu Malware Consultant

    Latest logs are clean ;)

    MBAM and SAS - more details below in the final steps.
    Free AntiVirus + Spyware Protection: Ad-Aware

    You're welcome. Surf safely!

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis if it present
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work through the below link:
     
  46. r1d5g7

    r1d5g7 Private E-2

    So I kept the computer for a few days to be sure and Adware already pulled a few problems. I'm worried the recovery partition might have infections or something. Here's adware log, I'm going to go back through the malware removal steps I'll post log's tomorrow. PS. This one seemed to attach itself to adware so I uninstalled it.
     

    Attached Files:

  47. thisisu

    thisisu Malware Consultant

    Most likely they are files that ZeroAccess patched. The md5 hash does appear to be faked. I will know more once you attach updated logs.
     
  48. r1d5g7

    r1d5g7 Private E-2

    Been busy playing Mw3 LoL :major
     

    Attached Files:

  49. thisisu

    thisisu Malware Consultant

    I saw a commercial for that the other day. Looks fun :)

    This is the only file I found that looks somewhat suspicious. My guess is that it's from the Tweaking.com program we ran earlier. You can delete it just to be safe.

    The rest of your logs are clean.

    The files found by Ad-Aware scan are related to the PowerDirector program you have installed. Is it still functioning? If not, you may want to uninstall and reinstall it again. Then see if Ad-Aware picks up the new richvideo.exe as infected.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds