2 Items Found On Laptop, Logs Attached

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by LMHmedchem, Aug 20, 2021.

  1. LMHmedchem

    LMHmedchem Private E-2

    Hello,

    I scanned my fathers laptop today after one of his friends reported an issue. Hitman found traces of superfish and the ask toolbar. I have attached the logs.

    Thank you for the assistance,

    LMHmedchem
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have Hitman remove it, reboot and tell me what issues you still have.
     
  3. LMHmedchem

    LMHmedchem Private E-2

    Hitman is indicating that I have to purchase a license and activate the software in order to have it remove the malware.

    I guess free just isn't what it used to be.

    These appear to be just traces of the malware, meaning just registry entries without the binaries.

    For superfish,
    Code:
    HKLM\SOFTWARE\Wow6432Node\Security\
    for ask toolbar
    Code:
    HKU\S-1-5-21-3526627682-3796952554-3097836309-500\Software\Microsoft\Internet Explorer\MAIN\Start Page
    Can I just manually remove these entries from the registry?

    LMHmedchem
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes. I don't recall Hitman doing that. Hummmm.....
     

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