about=blank, nonstop popups

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by martit01, Jun 5, 2005.

  1. martit01

    martit01 Private E-2

    I'm running Windows 98SE. I've ran Spybot and Adware, but I can't get rid of the "about=blank" popups. Can someone please help? I'm waiting for someone to ask me to post my HiJackThis logs. Thanks
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    After doing ALL of the above if you still have a problem:


    [​IMG] Download HijackThis 1.99.1

    [​IMG] Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    [​IMG] Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    [​IMG]Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    [​IMG]Run HijackThis and save your log file.

    [​IMG] Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    [​IMG]Need help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. martit01

    martit01 Private E-2

    Thanks for the speedy reply. I've spent the past two days following all the step by step instructions from "READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal", sorry, I should have let you know that from my posting. Please find the attached HijackThis log file.
    Thanks again.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled


    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NEXT:
    Run CCleaner


    Reboot to Normal Windows

    FINAL STEP

    Reset Web Settings & Default Security Settings:


    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

    After doing ALL of the above, Scan with HijackThis and attach the new log.
     
  5. martit01

    martit01 Private E-2

    Please find attached HijackThis log file.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log is now clean!

    Are you having any further problems?

    Also, you need to surf into Windows Updates and get updated. There is a newer version of IE available. Windows Updates will get this update for you.
     
  7. martit01

    martit01 Private E-2

    No more problems, thanks again for all your help!
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


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