Hello All At Majorgeeks

I am hoping to be able to get the right guidance or assistance. Brief over view. I have had my PC hijacked and a ton of stuff installed. I am unable to find my C: drive nor my downloads folder. I have tried several programs to no avail. I have tried Avast, Malwarebytes, ADWcleaner, Rkill, TDSSkiller, GridinSoft Anti-Malware, WiseRegistryCleaner, ProccessHacker, Autoruns, Process Explorer. Now I have managed to find of potential risks with a few scans but many of them I am not allowed. It seems that the malware has bypassed all my permissions and is running them by NTAUTHORITY/SYSTEM I have noticed that most of my files now have #'s on them like this [#] Downloads [#] I have managed to get around finding my hidden C: drive and have now created a shortcut to it that allows me to get into it. I have a few log files that I will be sharing as well. I have been having this problem for 3 days now and I am getting so frustrated trying to find a solution online. I have followed countless tutorials and have read a ton of articles but none have been able to help. These are some of the things that I have been able to find from using all these various tools.


HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiSpyware] Restriction <==== ATTENTION

HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiVirus] Restriction <==== ATTENTION

Administrator (S-1-5-21-769860609-2974002706-4290262148-500 - Administrator - Disabled)

DefaultAccount (S-1-5-21-769860609-2974002706-4290262148-503 - Limited - Disabled)

Guest (S-1-5-21-769860609-2974002706-4290262148-501 - Limited - Disabled)

WDAGUtilityAccount (S-1-5-21-769860609-2974002706-4290262148-504 - Limited - Disabled)

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

 

Thank you for the response I went ahead and factory reset my laptop. I didnt want to risk it. But now since I have cleaned my laptop out and am on a fresh install what are the absolute most needed software? I want to make sure when I download stuff I am protected and can catch anything that Is trying to do harm to me and my pc. Is there an actual free antivurs? What is the difference in internet security, virus protection, and malware protection? I do not have a high end laptop, is ther eanything that would make my laptop run smoothly? Also I noticed after booting up I have stuff that Is still on my drive. I want to completely remove everything in case I did have malware and dont want it to come back. Thank you in advance.