Hp Notebook 15 Locked Out After Sign In

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by shadetree, Nov 28, 2020.

  1. shadetree

    shadetree Private E-2

    Laptop with windows 10 boots, then sign in, then there are 4 popups in succession. After that only thing it will do is open task mgr.. First one reads (browser server needs security). Second one reads (Attack on browsers). Third one reads (Security Breach). Last one reads ( Call Microsoft Support 1-877-445-2333 and ask for Immediate Help !). Did factory reset and same thing happened. Avira scan from usb hung at 3%. Any help greatly appreciated !
     

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    shadetree, Nov 28, 2020
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive. You must download to a clean computer!!
    Option1: Enter System Recovery Options from the Advanced Boot Options:

    [/LIST]
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
     
    TimW, Nov 29, 2020
    #2

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